Micro Focus Expert
Micro Focus Expert

(OMi) Support Tip: Unable to start MercuryAS, ERROR - Failed to retrieve server-state from JbossCl

the following  error appears in jboss_admin.log:

[Nanny-WatchDog-2] (JbossCli.java:116) ERROR - Failed to retrieve server-state from JbossCli

com.hp.bsm.platform.jboss.admin.ConfigurationException: JBoss cli error: {

    "outcome" => "failed",

    "failure-description" => "System boot is in process; execution of remote management operations is not currently available"



This might happen if default.core.server.url is pointing to the agent port and not the ssl port for jboss:


It happens when the setting is : default.core.server.url = https://{OMi-DPS-FQDN}:383


However it should be : https:// {OMi-DPS-FQDN}:443 :

 default.centers.server.url = https:// {OMi-DPS-FQDN}:443

 To fix this, execute  this command : /opt/HP/BSM/opr/support/opr-support-utils.sh –set_setting –context platform –set default.core.server.url https:// {OMi-DPS-FQDN}:443

 To take effect OMi needs to be restarted.


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