Acclaimed Contributor.. KAKA_2 Acclaimed Contributor..
Acclaimed Contributor..

Re: OMi10 - Day light saving

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cscript opr-gateway-configuration.vbs -setup omi ran successfully and also there is no error when checking the deployment.

 

after running /opr/bin/opr-support-utils.bat -restart mercuryAS i got some internal errors so rebooted the system itself.

 

however the time does not match clock.

 

regarding the user, i mentioned before there is no user configured i am using the Admin account which was configured during installtion and configuration of OMi.

 

-KAKA-

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Lovely-Sakariah Absent Member.
Absent Member.

Re: OMi10 - Day light saving

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Hi KAKA ,

 

Thats good you dont see the deployment error now , Could you send me the output of opr-checker -a to confirm .

 

Now that the patch is deployed correctly , lets next fix the other components such as JRE , TZupdater and the cache that could come into play for this problem.

 

 

1> Firstly update to the latest java version of JRE 7 or 8.

 

2> Run the oracle time zone updater tool : http://www.oracle.com/technetwork/java/javase/downloads/tzupdater-download-513681.html 

 

3> Lauch this URL,  http://<GW-Server>/opr-web/flex-ui/opr-event-browser.swf to reload the new swf 

 

4> Then Check if the issue is fixed.

 

 

If for some strange reasons you still dont see the DST issue fixed , kindly do the following and send me the below details..

 

1> Log on to OMi: http://<GWS>/bsm

 

2> Open the following URL to open the logging configuration application.

 

http://<GWS>/opr-admin-server/logging/logging.html

 

3> Select the Enable logging for this session check box.

 

4> Select DEBUG.

 

5> Click Apply.

 

 6> Then do a browser refresh (f5) in the event browser.

 

7> And send me the ouptut of the logging that you see .

 

8> Also send me the output of opr-checker -a

 

Regards,

Lovely

 

 

 

Acclaimed Contributor.. KAKA_2 Acclaimed Contributor..
Acclaimed Contributor..

Re: OMi10 - Day light saving

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Hello Lovely,

 

Problem is not yet solved. attached you will find the requested data.

 

-KAKA-

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Lovely-Sakariah Absent Member.
Absent Member.

Re: OMi10 - Day light saving

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Hi KAKA ,

 

Thanks for the logs .. In the logs I can see that the Browser Cache is not cleared ..

 

Though  the patch is installed and deployed correctly , the SWF file in the Browser cache is still of the older  version ..

 

INFO Launching SWF application EvtBrowser (version: 10.00.172).

 

It should be 10.00.321

 

Close all the IE instances , delete the Browser cache (Double check that your Browser cache is empty ) , The IE Browser cache is usually in this directory.. C:\Users\<UserName>\AppData\Local\Microsoft\Windows\INetCache\IE .. Make sure this is empty..

 

Then  access this link to manually load the SWF file

http://<GWS>/opr-web/flex-ui/opr-event-browser.swf

 

This should fix the issue.

 

Regards,

Lovely

 

 

Acclaimed Contributor.. KAKA_2 Acclaimed Contributor..
Acclaimed Contributor..

Re: OMi10 - Day light saving

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Thanks Lovely your help in solving this problem. Looking forward your continued support in the forum.

 

 

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