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Manjunath_J Super Contributor.
Super Contributor.

Unable to start odb process

Hi Experts,

We have successfully installed OBM2018.05 in RHEL 7.3 . After installation i started the service and then im checking the status the odb process is not started from more than 1 day. Kindly help me to resolve this issue.

I have met all the pre-requisites which is mentioned in the installation guide. Is there any specific pre-check please let me know.


DB:Embeded database



Pranav R N

1 Reply
Micro Focus Expert
Micro Focus Expert

Re: Unable to start odb process

Hello Pranav,

I hope you are doing well,

Can you please check with the following command /opt/HP/BSM/opr/support/opr-support-utils.sh -bus -getserver.

If the result is different from the primary DPS run the following command:
/opt/HP/BSM/opr/support/opr-support-utils.sh -bus -resetserver.

And after that try to start the services again.

You also can also check the following logs:




Edward Campos Monge.
Customer Support Engineer

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