Absent Member.. deonarine Absent Member..
Absent Member..
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Error message when clicking on a flow in OO Portal

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Hi, I've recently installed OO 9.x in our organization, upgraded it to 9.07 and installed the OO Portal.  When I log into the portal to see what flows are available I see a blank run with a run time of 14 seconds.  if I click on the arrow for the run i get the message "General error occurred. Check the log for more information."

 

Checking the logs gets me this:

 

2014-03-20 09:34:53,865 [http-bio-8080-exec-4] (FlowExecution9xServiceImpl.java:414) ERROR - Error fetching run inputs for run id: 4, with error:java.lang.IllegalStateException: Failure: Unable to read and process SOAP message. Please see log file for details.
path not found: '532332ea-2e8f-46c5-9fde-669ee06a783b'

 

2014-03-20 09:34:53,955 [http-bio-8080-exec-4] (FlowExecutionController.java:582) ERROR - Could not fetch run details from 9x.
java.lang.RuntimeException: WS Central Error: java.lang.IllegalStateException: Failure: Unable to read and process SOAP message. Please see log file for details.
path not found: '532332ea-2e8f-46c5-9fde-669ee06a783b'

...

Caused by: org.springframework.ws.soap.client.SoapFaultClientException: java.lang.IllegalStateException: Failure: Unable to read and process SOAP message. Please see log file for details.
path not found: '532332ea-2e8f-46c5-9fde-669ee06a783b'

 

 

Any ideas?  I really have no idea how to proceed with this.

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Absent Member.. JasonCantrell Absent Member..
Absent Member..

Re: Error message when clicking on a flow in OO Portal

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Hello again Deonarine,

 

This error/issue does not appear in our database or within our Support documentation.  Please open an OO Support ticket for this issue.  Please gather the appropriate logs and also exact steps on how to recreate this issue.  Please include in your  ticket that you are using version 9.07 (upgraded from 9.0) of OO and your current CP level.

 

Kind Regards,

Jason

HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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Absent Member.. JasonCantrell Absent Member..
Absent Member..

Re: Error message when clicking on a flow in OO Portal

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Hello Deonarine,

 

I am an OO Support representative and am researching your question.  I will repsond back shortly once I have had a chance to review.

 

Kind Regards,

Jason

HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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Absent Member.. JasonCantrell Absent Member..
Absent Member..

Re: Error message when clicking on a flow in OO Portal

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Hello again Deonarine,

 

This error/issue does not appear in our database or within our Support documentation.  Please open an OO Support ticket for this issue.  Please gather the appropriate logs and also exact steps on how to recreate this issue.  Please include in your  ticket that you are using version 9.07 (upgraded from 9.0) of OO and your current CP level.

 

Kind Regards,

Jason

HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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