Regular Contributor.. SatyaGannamraju Regular Contributor..
Regular Contributor..
556 views

Error while installing community installer

Hi, am facing issues while installing HP OO community edition.  Attached is the error file.  I'm using Windows 10 enterprise edition.  Let me know what are the remediation steps to be taken.

Thanks, Satya

Labels (1)
0 Likes
9 Replies
AndreiTruta Outstanding Contributor.
Outstanding Contributor.

Re: Error while installing community installer

Is this the last CE - 10.70?

Can you provide more details? Maybe something in the even log of windows. You are running with administrator rights?

 

Andrei Vasile Truta
0 Likes
Regular Contributor.. SatyaGannamraju Regular Contributor..
Regular Contributor..

Re: Error while installing community installer

Hi Andrei, yes, am running with admin rights.  No event either in application or system logs.

0 Likes
AndreiTruta Outstanding Contributor.
Outstanding Contributor.

Re: Error while installing community installer

I wonder if the installer copied fully. can you check?

Andrei Vasile Truta
0 Likes
Regular Contributor.. SatyaGannamraju Regular Contributor..
Regular Contributor..

Re: Error while installing community installer

Yes, downloaded fully.  It is failing when tried with HPE download manager, hence downloaded thru standard download.

0 Likes
AndreiTruta Outstanding Contributor.
Outstanding Contributor.

Re: Error while installing community installer

Thank you.

I am in the process of replicating on the same OS. I will keep you updated.

Andrei Vasile Truta
0 Likes
AndreiTruta Outstanding Contributor.
Outstanding Contributor.

Re: Error while installing community installer

I wonder if you can disable the antivirus program and run the installer again.

Andrei Vasile Truta
0 Likes
Regular Contributor.. SatyaGannamraju Regular Contributor..
Regular Contributor..

Re: Error while installing community installer

No access for that.

0 Likes
AndreiTruta Outstanding Contributor.
Outstanding Contributor.

Re: Error while installing community installer

I just took the CE installer and it triggers properly on my Windows 10.

I read that the error might be due to the antivirus and corrupted registry. if you could somehow clean the registry and even ask for the antivirus to be temporary stopped on your enviornment - that could be great though.

Andrei Vasile Truta
0 Likes
Regular Contributor.. SatyaGannamraju Regular Contributor..
Regular Contributor..

Re: Error while installing community installer

Ok,

Thank you for the help Andrei.  Let me check with IT department.

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.