Gonzalomsanchez Absent Member.
Absent Member.
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HP OO Flow Crash without Error msg

I have a flow with a remote command execution for windows, and the flow crash in that step if the operation takes more than 30 minutes to ends, I set a timeout and readTimeout at 3600 seconds and the flow stop executing no mather that option.  Anyone knows what cause this and how to solve it?

 

The error I'm getting in the advance view of the report is the following one:

 

{FailureMessage=AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException faultSubcode: faultString: java.net.SocketTimeoutException: Read timed out faultActor: faultNode: faultDetail: {http://xml.apache.org/axis/}stackTrace:java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at org.apache.commons.httpclient.HttpParser.readRawLine(Unknown Source) at org.apache.commons.httpclient.HttpParser.readLine(Unknown Source) at org.apache.commons.httpclient.HttpConnection.readLine(Unknown Source) at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.readLine(Unknown Source) at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(Unknown Source) at org.apache.commons.httpclient.HttpMethodBase.readResponse(Unknown Source) at org.apache.commons.httpclient.HttpMethodBase.execute(Unknown Source) at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(Unknown Source) at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(Unknown Source) at org.apache.commons.httpclient.HttpClient.executeMethod(Unknown Source) at com.iconclude.dharma.commons.http.axis.DharmaHttpSender.invoke(DharmaHttpSender.java:286) at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165) at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:2443) at org.apache.axis.client.Call.invoke(Call.java:2366) at org.apache.axis.client.Call.invoke(Call.java:1812) at com.iconclude.webservices.ras.RCAgentServiceSoapBindingStub.execute(RCAgentServiceSoapBindingStub.java:425) at com.iconclude.dharma.model.operations.extensions.RASServiceClient.execute(RASServiceClient.java:89) at com.iconclude.dharma.model.operations.WebOperation.execute(WebOperation.java:503) at com.iconclude.dharma.runengine.steppipeline.ExecOp._execute(ExecOp.java:34) at com.iconclude.dharma.runengine.steppipeline.AbstractRunStepPipelineObject.execute(AbstractRunStepPipelineObject.java:52) at com.iconclude.dharma.runengine.impl.RunImpl.cycle(RunImpl.java:720) at com.iconclude.dharma.runengine.impl.RunImpl.access$600(RunImpl.java:86) at com.iconclude.dharma.runengine.impl.RunImpl$CycleTask$1.call(RunImpl.java:600) at com.iconclude.dharma.runengine.impl.RunImpl$CycleTask$1.call(RunImpl.java:598) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:270) at java.util.concurrent.FutureTask.run(FutureTask.java:55) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) {http://xml.apache.org/axis/}hostname:XXXXXX java.net.SocketTimeoutException: Read timed out at org.apache.axis.AxisFault.makeFault(AxisFault.java:101) at com.iconclude.dharma.commons.http.axis.DharmaHttpSender.invoke(DharmaHttpSender.java:392) at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118) at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83) at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165) at org.apache.axis.client.Call.invokeEngine(Call.java:2784) at org.apache.axis.client.Call.invoke(Call.java:2767) at org.apache.axis.client.Call.invoke(Call.java:2443) at org.apache.axis.client.Call.invoke(Call.java:2366) at org.apache.axis.client.Call.invoke(Call.java:1812) at com.iconclude.webservices.ras.RCAgentServiceSoapBindingStub.execute(RCAgentServiceSoapBindingStub.java:425) at com.iconclude.dharma.model.operations.extensions.RASServiceClient.execute(RASServiceClient.java:89) at com.iconclude.dharma.model.operations.WebOperation.execute(WebOperation.java:503) at com.iconclude.dharma.runengine.steppipeline.ExecOp._execute(ExecOp.java:34) at com.iconclude.dharma.runengine.steppipeline.AbstractRunStepPipelineObject.execute(AbstractRunStepPipelineObject.java:52) at com.iconclude.dharma.runengine.impl.RunImpl.cycle(RunImpl.java:720) at com.iconclude.dharma.runengine.impl.RunImpl.access$600(RunImpl.java:86) at com.iconclude.dharma.runengine.impl.RunImpl$CycleTask$1.call(RunImpl.java:600) at com.iconclude.dharma.runengine.impl.RunImpl$CycleTask$1.call(RunImpl.java:598) at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:270) at java.util.concurrent.FutureTask.run(FutureTask.java:55) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source) Caused by: java.net.SocketTimeoutException: Read timed out at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at java.io.BufferedInputStream.fill(Unknown Source) at java.io.BufferedInputStream.read(Unknown Source) at org.apache.commons.httpclient.HttpParser.readRawLine(Unknown Source) at org.apache.commons.httpclient.HttpParser.readLine(Unknown Source) at org.apache.commons.httpclient.HttpConnection.readLine(Unknown Source) at org.apache.commons.httpclient.MultiThreadedHttpConnectionManager$HttpConnectionAdapter.readLine(Unknown Source) at org.apache.commons.httpclient.HttpMethodBase.readStatusLine(Unknown Source) at org.apache.commons.httpclient.HttpMethodBase.readResponse(Unknown Source) at org.apache.commons.httpclient.HttpMethodBase.execute(Unknown Source) at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(Unknown Source) at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(Unknown Source) at org.apache.commons.httpclient.HttpClient.executeMethod(Unknown Source) at com.iconclude.dharma.commons.http.axis.DharmaHttpSender.invoke(DharmaHttpSender.java:286) ... 23 more ;}

 

The same flow with another servers where the run of the command takes 20' or less never fails. Please take a look of the screenshot.

Thanks in advance.

Gonzalo Sanchez | Automation Lead | AEQC | Global Infrastructure Services | IT Services
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Honored Contributor.. Dimiter Todorov Honored Contributor..
Honored Contributor..

Re: HP OO Flow Crash without Error msg

This is a known issue in OO 10. and 10.01

They are fixing it for 10.02 but in the meantime there is a hotfix available from HP.

 

I think this is the KM they filed it under even though the description is somewhat misleading.

http://support.openview.hp.com/selfsolve/document/KM00564277

 

The bug is in the oo-maven-session JAR

 

For me, they provided the following JAR which fixed the issue:

oo-maven-support-101.63-SNAPSHOT.jar

 

The bug occurs both in Studio and in Central. I replaced the JAR in both lib directories.

 

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