SGS16 Trusted Contributor.
Trusted Contributor.
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How to integrate BMC ready with hp00 10.2?

Hi ,

I need to develop workflow  that need to integrate with bmc remedy .when ticket comes  we need to trigger the desired flow .eg.if ticket comes for disk threshold it has triggger the disk threshold flows and update the tickect status?

Regards,

Sharmila.

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Warren-Colorado Outstanding Contributor.
Outstanding Contributor.

Re: How to integrate BMC ready with hp00 10.2?

For what product or solution is this post intended? This is a feedback forum for the community at large, and product questions should be made in the product and product support forums. If you enter the product or solution into a Search field, you will be presented a list of posts with subjects relevant to the topic of yours. If you don't know find one that works for you, please let us know for what product or solution it is intended, and we will move the post to the appropriate forum, and your question will be in front of the experts.


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Warren_Admin, Hewlett Packard Enterprise Community Manager
Any personal opinions expressed are mine, and should not be interpreted as official statements on behalf of Hewlett Packard Enterprise

Thanks,
Warren
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SGS16 Trusted Contributor.
Trusted Contributor.

Re: How to integrate BMC ready with hp00 10.2?

Hi,

  We are using HP Operation Orchestrator 10.2.2.?we need to integrate to BMC Remedy?

 

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mostafa_hassan Outstanding Contributor.
Outstanding Contributor.

Re: How to integrate BMC ready with hp00 10.2?

There's CP for it Named.  BMC Remedy - 1.0.114 Sample of it 

Create Change Ticket
Create HelpDesk Ticket
Get Change Ticket Info
Get HelpDesk Ticket Info
Process Form Inputs
Search For Change Ticket
Set Change Ticket Info
Set HelpDesk Ticket Info
Close Change Ticket
Close HelpDesk Ticket
Comment Change Ticket
Comment HelpDesk Ticket
Get Change Ticket Info
Get HelpDesk Ticket Info
Set Change Ticket Info
Set HelpDesk Ticket Info

Regards
Mostafa Hassan
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