jadda Absent Member.
Absent Member.
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How to integrate HPOO with third party tools which support web services

Hi ,

 

 I would like to integrate HPOO with ServiceNow using Webeservices . I am aware of HPSM-HPOO integration and performed many times.  Can you Please tell  me list of files that need to collected to WSDL folder (i.e . from which we try consume WSDL) using below URL 

 

https://tcsdemo1.service-now.com/incident.do?WSDL#!

 

In HPSM we collect (common.xsd and xmlmime ) files , What are these files actually  ? And If I want to integrate HPOO with 3rd party application which supports Web services integration , What kind of  files I need to collect?  

 

 Please suggest me this , This has been a big problem for me since many days 

 

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Absent Member.. JasonCantrell Absent Member..
Absent Member..

Re: How to integrate HPOO with third party tools which support web services

Hello Jadda,

 

I will post a reply shortly after some research.  I have posted the integration matrix for OO for CP12 here for your convenience and will get back with you shortly with a response.

 

http://support.openview.hp.com/selfsolve/document/KM00521064

 

Kind Regards,

Jason

HP Support
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Absent Member.. powellri Absent Member..
Absent Member..

Re: How to integrate HPOO with third party tools which support web services

Jason.. has there been any update on integrating OO with Service-now?

I can't find any content pack references except for an old integration with Pereguin Service Center with OO 6.

 

Are we then bound to use Webservices to integrate to Service-Now.

 

I have downloaded the WSDL file mentioned in this thread, but it looks like the generated methods will have like 65 input parameters.

 

Rich  Powell

HP S/W Services-BSA

Professional Services Consultant

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Absent Member.. JasonCantrell Absent Member..
Absent Member..

Re: How to integrate HPOO with third party tools which support web services

Hello Rich,

 

There is not anything official on support for Service-now.  However, if you would like to request that it is supported please open a request for enhancemenet (RFE) and it will be visible/trackable online.

 

Here is the location:

 

https://support.openview.hp.com/enhancement/do/main

 

on the left hand side, simply click on request for enhancement.  Please let me know if you have any more questions about Service-now.

 

Thank you,

Jason

HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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