JA3 Absent Member.
Absent Member.
636 views

OO 10.50-69 Silent Install

I can not get OO to run a silent install on Windows Server 2012 R2 Standard.  Whenever I launch a silent install, the installer unpacks all of the jar files and then quits without performing any action.  I cant find any type of log file or event in Event Viewer to indicate why the silent install won't run.

Contents of slient.properties file are as follows:

root.dir=C:/PROGRA~1/HEWLET~1/HPOPER~1
install.java=true
install.central=false
install.ras=true
install.studio=false
central.url=https://fully.qualified.domain.name/oo
central.proxy=no
central.secured=true
central.username=ooAdmin
central.password=************
ssl.certificate.type=self-signed
ssl.client.certificate=false

Labels (1)
0 Likes
8 Replies
Micro Focus Expert
Micro Focus Expert

Re: OO 10.50-69 Silent Install

Hi,

There are a few things we need to get out of the way first. It is the expected behavior for the  silent installer to not show anything after it finishes unpaking your files, in fact for windows there is even a parameter that hides the unpacking process so you don't have to see that one either. 

From what i see from your silent properties file you are trying to install a RAS. In the silent properties file you can use full windows paths including spacing without having to escape them. Regarding the installer.log the file is at the location where you installed OO. I did a dry run using your  sample properties and the installer.log was located under: C:\Program Files\Hewlett Packard Enterprise\HPOPER~1.

In case you run into more problems let us know and we will try to help.

Regards,

Vlad

0 Likes
JA3 Absent Member.
Absent Member.

Re: OO 10.50-69 Silent Install

The problem that I'm having is that there are no files in the root.dir location.  After the installer exits, the directory is completely empty, including no installer.log file.  I was not sure if the installer supported long file names or required escaping of spaces, so I have tried all combinations.  Every time, the installer exits without performing any action or leaving any logs.

The silent.properties file is located in the same directory as the installer-win64.exe file.  I have tried specifying relative and absolute paths to the silent.properties file, all with the same results stated above.

Also, I wasn't sure if the installer required the installation directory to already exist so I have tried both combinations, again with the same results.

0 Likes
JA3 Absent Member.
Absent Member.

Re: OO 10.50-69 Silent Install

Any thoughts on why there is no log file?

0 Likes
Micro Focus Expert
Micro Focus Expert

Re: OO 10.50-69 Silent Install

Hi,

Can you try to install OO and  after typing -s provide the full file path of the silent properties file instead of just the name?

Judging by what you are describing it is possible that for some unknown reason the path to the silent properties file (although in the  same folder) cannot be properly resolved.

Regards,

Vlad

0 Likes
JA3 Absent Member.
Absent Member.

Re: OO 10.50-69 Silent Install

Below is the syntax of every command that I have tried.  After each attempt, there are no log files anywhere.

 

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\Administrator>cd \Temp\oo-10.50-69

C:\Temp\oo-10.50-69>dir
 Volume in drive C is Windows
 Volume Serial Number is 0E97-CE8E

 Directory of C:\Temp\oo-10.50-69

08/31/2016  02:36 PM    <DIR>          .
08/31/2016  02:36 PM    <DIR>          ..
08/31/2016  02:14 PM    <DIR>          compatibility
08/31/2016  02:14 PM    <DIR>          content
08/31/2016  02:14 PM    <DIR>          docs
09/06/2015  03:16 PM       753,684,084 installer-linux64.bin
09/17/2015  03:56 PM       795,873,864 installer-win64-studio.exe
09/17/2015  03:55 PM     1,252,981,472 installer-win64.exe
08/31/2016  02:14 PM    <DIR>          license
09/06/2015  03:18 PM         1,292,793 release-notes.pdf
08/31/2016  02:14 PM    <DIR>          sdk
08/31/2016  02:36 PM               720 silent.properties
08/31/2016  02:14 PM    <DIR>          sources
09/06/2015  03:18 PM     1,203,186,008 upgrade.zip
               6 File(s)  4,007,018,941 bytes
               8 Dir(s)  86,472,421,376 bytes free

C:\Temp\oo-10.50-69>notepad silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -ssilent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -s silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -sC:\Temp\oo-10.50-69\silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -s C:\Temp\oo-10.50-69\silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -sC:\\Temp\\oo-10.50-69\\silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -s C:\\Temp\\oo-10.50-69\\silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -sC:\\Temp\\oo-10.50-69\silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -s C:\\Temp\\oo-10.50-69\silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -sC:\\Temp\oo-10.50-69\silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -s C:\\Temp\oo-10.50-69\silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -sC:/Temp/oo-10.50-69/silent.properties

C:\Temp\oo-10.50-69>installer-win64.exe -s C:/Temp/oo-10.50-69/silent.properties

C:\Temp\oo-10.50-69>

0 Likes
Micro Focus Expert
Micro Focus Expert

Re: OO 10.50-69 Silent Install

Hi,

I've just run some of your examples in windows 2008r2 and windows 2012r2 and didn't encounter any problems.  The only other problem i can think of is that maybe UAC (user access control ) is interfearing with the process. Can you make sure that the command window from which you try to launch the silent install is running as administrator?

Regards,

Vlad

0 Likes
JA3 Absent Member.
Absent Member.

Re: OO 10.50-69 Silent Install

All attempts were "run-as-Administrator". Also, I disabled UAC completely and tried again...same results. 

Are there any debug flags that I can set, to determine why my silent install won't run?

0 Likes
AndreiTruta Outstanding Contributor.
Outstanding Contributor.

Re: OO 10.50-69 Silent Install

Feel free to contact at Private Info Erased so we can briefly double check together before opening a ticket. There are no flags as far as I remember that you can play with.

Andrei Vasile Truta
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.