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Super Contributor.. Super Contributor..
Super Contributor..
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OO Central slow

Hey All,

Over the past few weeks we have started to notice slow down in OO via the web-ui

Flows seem to be taking longer over the execution, Navigation seems intermittently sluggish and even uploading content packs seem to be taking longer.

Other users have noticed and reported this too

Looking on the server nothing is standing out.

Any suggestions on places to check?

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5 Replies
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Micro Focus Expert
Micro Focus Expert

Re: OO Central slow

Hi Devildiablo,

 

Have you check the DB? Do you perform the DB maintenance (including index and using the deep clean option to look for orphan records)? Also, have the workload increased recently?  Do you check for any stuck flow? 

 

Thanks! 

 

 

Carlos Rojas
Customer Support Engineer

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Super Contributor.
Super Contributor.

Re: OO Central slow

What version are you on?

We saw slowness the steps showing up and response to studio when running a remote debug.  MF gave us a hotfix that solved the issue.  We are on 2018.12.  When we were on 10.60 we did not see the issue.

 

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Super Contributor.. Super Contributor..
Super Contributor..

Re: OO Central slow

Hi Carlos,

"Have you check the DB? Do you perform the DB maintenance (including index and using the deep clean option to look for orphan records)? Also, have the workload increased recently?  Do you check for any stuck flow? "

When you say DB Maintenance do you mean do we have a purge schedule? If you are referring to something else, I am not a DBA. Is this documented anywhere? I had a look in the practitioner portal but cant find anything. In terms of workload there has been nothing new recently and frequency of usage has not increased. Looking in the Run Explorer there are no flows showing as stuck

 

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Super Contributor.. Super Contributor..
Super Contributor..

Re: OO Central slow

Hi Bridges,

We are currently on 2019.07 and have been for approx 4-5 months. We are only seeing this slow down over the past few weeks.

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Super Contributor.
Super Contributor.

Re: OO Central slow

MF gave us a Drilldown hotfix for our issues.  It might be something you would want to look into.

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