OO Execution Steps Issue
I have a serious problem with OO Central.
When we try to open an execution to see what was happened: variables transitions ..etc , OO takes a lot of time to show execution steps:
1-We open an execution
2-We get an empty steps pane for many seconds
3-The steps will be showed but when we click on a given one we must wait for ~~ 20 seconds to get steps details (inputs, variables, outputs ...)
I think that it is related to databse since all OO data is there but i cannot prouve that and if proven what to do? what query to execute ?
Indeed the issue could be related to DB issues. Are you using the scripts/flows to purge the DB? Please find the latest Purge Scripts on the following link: https://marketplace.microfocus.com/itom/content/oo-database-maintenance
You can check with the browser developer tools if the API call made to retrieve the flow information is actually getting response.
Customer Support Engineer
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