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Vice Admiral
Vice Admiral
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OO Execution Steps Issue

Hi,

I have a serious problem with OO Central.

When we try to open an execution to see what was happened: variables transitions ..etc , OO takes a lot of time to show execution steps:

1-We open an execution

2-We get an empty steps pane for many seconds

3-The steps will be showed but when we click on a given one we must wait for ~~ 20 seconds to get steps details (inputs, variables, outputs ...)

I think that it is related to databse since all OO data is there but i cannot prouve that and if proven what to do? what query to execute ?

Regards;

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1 Reply
Micro Focus Expert
Micro Focus Expert

Hello Adel_HPOO_1020,

 

Indeed the issue could be related to DB issues. Are you using the scripts/flows to purge the DB? Please find the latest Purge Scripts on the following link: https://marketplace.microfocus.com/itom/content/oo-database-maintenance 

You can check with the browser developer tools if the API call made to retrieve the flow information is actually getting response.

 

Regards! 

Carlos Rojas
Customer Support Engineer

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