GJN13 Super Contributor.
Super Contributor.
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OO Login Issue

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Hi All,

 

I am using OO9.07 , i am not able to login into studio and central, when i login with admin/admin in studio i am getting bellow error messange on the screen

 

"Failed login. This could be caused by having no connectivity to Operation Orchestration Central server (https://localhost:8443)".

 

Kindly let me know, how shall i correct this login issue.

 

Thanks,

Jagan

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GJN13 Super Contributor.
Super Contributor.

Re: OO Login Issue

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issue has been resolved, OO is working fine.

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praveenm00 Absent Member.
Absent Member.

Re: OO Login Issue

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Are you able to access your Central Server.. And also check the service RSJCentral..

Thanks,
Praveen
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GJN13 Super Contributor.
Super Contributor.

Re: OO Login Issue

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Hi Praveen,

 

I am not able to access the central too, i have checked the RSCentral and RSJRAS services running fine,

 

but still i am not able to access OO studio, central.

 

Thanks,

jagan

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Absent Member.. Matt Huckson Absent Member..
Absent Member..

Re: OO Login Issue

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Hi Jagan,

 

I would suggest that you check your database that OO is trying to connect into is up and running also.

 

Regards

Matt

HP Support

If you find that this or any post resolves
your issue, please be sure to mark it as an
accepted solution.
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Trusted Contributor.. jarodb Trusted Contributor..
Trusted Contributor..

Re: OO Login Issue

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Have you reviewed your Central logs? 

If so - what are the error messages you're seeing?

//Actively seeking HPOO opportunities
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GJN13 Super Contributor.
Super Contributor.

Re: OO Login Issue

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Hi,

 

please find the studio.log file and i can see the below error message from the central_wrapper.log file.

 

Central.log file:

 

INFO | jvm 1 INFO | jvm 1 | 2014/08/25 13:23:01 | ERROR [QuartzScheduler_DefaultQuartzScheduler-ds16-ho-ho1-221392799154638_ClusterManager] (13:23:01,055) org.quartz.impl.jdbcjobstore.JobStoreTX - ClusterManager: Error managing cluster: Failed to obtain DB connection from data source 'schedulerDS': java.sql.SQLException: Listener refused the connection with the following error:
INFO | jvm 1 | 2014/08/25 13:23:01 | ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
INFO | jvm 1 | 2014/08/25 13:23:01 |
INFO | jvm 1 | 2014/08/25 13:23:01 | org.quartz.JobPersistenceException: Failed to obtain DB connection from data source 'schedulerDS': java.sql.SQLException: Listener refused the connection with the following error:
INFO | jvm 1 | 2014/08/25 13:23:01 | ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
INFO | jvm 1 | 2014/08/25 13:23:01 | [See nested exception: java.sql.SQLException: Listener refused the connection with the following error:
INFO | jvm 1 | 2014/08/25 13:23:01 | ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
INFO | jvm 1 | 2014/08/25 13:23:01 | ]
INFO | jvm 1 | 2014/08/25 13:23:01 | at org.quartz.impl.jdbcjobstore.JobStoreSupport.getConnection(JobStoreSupport.java:636)
INFO | jvm 1 | 2014/08/25 13:23:01 | at org.quartz.impl.jdbcjobstore.JobStoreTX.getNonManagedTXConnection(JobStoreTX.java:72)
INFO | jvm 1 | 2014/08/25 13:23:01 | at org.quartz.impl.jdbcjobstore.JobStoreSupport.doCheckin(JobStoreSupport.java:3070)
INFO | jvm 1 | 2014/08/25 13:23:01 | at org.quartz.impl.jdbcjobstore.JobStoreSupport$ClusterManager.manage(JobStoreSupport.java:3713)
INFO | jvm 1 | 2014/08/25 13:23:01 | at org.quartz.impl.jdbcjobstore.JobStoreSupport$ClusterManager.run(JobStoreSupport.java:3749)
INFO | jvm 1 | 2014/08/25 13:23:01 | Caused by: java.sql.SQLException: Listener refused the connection with the following error:
INFO | jvm 1 | 2014/08/25 13:23:01 | ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
INFO | jvm 1 | 2014/08/25 13:23:01 |
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:412)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:531)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:221)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:32)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:503)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleDataSource.getPhysicalConnection(OracleDataSource.java:280)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:207)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleConnectionPoolDataSource.getPhysicalConnection(OracleConnectionPoolDataSource.java:139)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleConnectionPoolDataSource.getPooledConnection(OracleConnectionPoolDataSource.java:88)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleImplicitConnectionCache.makeCacheConnection(OracleImplicitConnectionCache.java:1583)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleImplicitConnectionCache.makeOneConnection(OracleImplicitConnectionCache.java:515)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleImplicitConnectionCache.getCacheConnection(OracleImplicitConnectionCache.java:475)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleImplicitConnectionCache.getConnection(OracleImplicitConnectionCache.java:357)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:395)
INFO | jvm 1 | 2014/08/25 13:23:01 | at oracle.jdbc.pool.OracleDataSource.getConnection(OracleDataSource.java:179)
INFO | jvm 1 | 2014/08/25 13:23:01 | at com.iconclude.dharma.scheduler.oracle.OraDatasourceConnectionProvider.getConnection(OraDatasourceConnectionProvider.java:36)
INFO | jvm 1 | 2014/08/25 13:23:01 | at org.quartz.utils.DBConnectionManager.getConnection(DBConnectionManager.java:112)
INFO | jvm 1 | 2014/08/25 13:23:01 | at org.quartz.im

 

Thanks,

 

 

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Trusted Contributor.. jarodb Trusted Contributor..
Trusted Contributor..

Re: OO Login Issue

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When you installed did you create the db using the installer or through the alternate SQL files?

Is your oracle DB up and online?
Is your listener started and configured for the name youre connecting to?
Verify the jdbc connection string in your conf/ files (central.properties and scheduler.properties)
//Actively seeking HPOO opportunities
GJN13 Super Contributor.
Super Contributor.

Re: OO Login Issue

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issue has been resolved, OO is working fine.

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Ravitejajyosula Frequent Contributor.
Frequent Contributor.

Re: OO Login Issue

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Hi,

 

can you help with the steps how you have troubleshooted this errror. I am also facing same error.

Thank in Advance 

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