Trusted Contributor.. BabuSH Trusted Contributor..
Trusted Contributor..

OO - SM Integration Issue



I am trying to Integrate SM with OO ,as per HP Integration document SM team had done configuration and settings(WSDL,,) in SM Dev server.

The versions are

 OO :9.00

 SM : 9.20

I had created a sample flow "getincident" in that  (Using the opeartion "Get Incident" of Incident mangement)

If I mention the sm version as  920  I am getting the error mentioned below

{returnCode=-1;returnResult=The given Service Manager version is invalid.;Result=The given Service Manager version is invalid.;sessionId=iconclude7706598442405130181;exception=java.lang.IllegalArgumentException: No enum const class$VERSIONS.920.............................................


If I left sm version blank getting the below error

{returnCode=-1;returnResult=(404)Not Found;Result=(404)Not Found;sessionId=iconclude7706598442405130180;exception=java.rmi.RemoteException: (404)Not Found......


Do let me know how to fix this.

Is there any configuration are settings need to be done at OO server level


Attaching the error message for your reference







Labels (1)
2 Replies
Honored Contributor.. RiverRat_1 Honored Contributor..
Honored Contributor..

Re: OO - SM Integration Issue

You need to look at the Selection List called "Service Manager Versions".


The values are (at least on my HPOO core):







So it appears your SM version value isn't correct.

Absent Member.. Stevenson Absent Member..
Absent Member..

Re: OO - SM Integration Issue

That means HPOO doesn't support Service Manager 9.xx ?
That's very disappointing...
I'm using HPOO 9.04 with SM 9.30 and i'm getting the same error that BabuSH.

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