(OO) Support Tip: Fresh installation of OO version 10.80 on Linux platform. Central web page loop
Fresh installation of OO version 10.80 installed on Linux platform. Central web page is not launching and is going in a loop. How to resolve?
This is a known defect - QCCR8C34453 Centarl not starting after upgrade to 10.80 on some Linux machines.
Please contact Technical Support for a new version of the OO licensing file (oo-licensing-impl-10.80.43-SNAPSHOT.jar).
Following receipt of oo-licensing-impl-10.80.43-SNAPSHOT.jar, please perform the following steps in the environment:
- Stop OO Central service
- Delete the folder central/var/autopass
- Please re-name the file extension of the new oo-licensing* jar file (oo-licensing-impl-10.80.43-SNAPSHOT.jar) and put it in tomcat/webapps/oo/WEB-INF/lib/. ** Please backup the original file and replace with this new file. **
- Restart Central
Please see the knowledge document at https://softwaresupport.hpe.com/km/KM03141886