(OO) Support Tip: Parallel split and multi-instance flows appear stuck as running
Parallel split and multi-instance flows appear stuck as running through the lanes/branches finished successfully.
Please contact our support team that will help you analyze the situation.
We had situations, where support team could unblock such flows with the following SQL command:
update [Database_name].[USER].[OO_TRIGGERS] set TRIGGER_STATE='WAITING' where TRIGGER_NAME='splitJoinTrigger'
Please change the attributes [Database_name] for your database and [USER] for the database user.
However, as this is a direct manipulation of data in DB, it should always be carried out only after the proper analysis (and considering the needed pre-cautions such as DB backup) by support.