(OO) Support Tip: Paused Runs in Run Explorer cannot be cancelled or executed
Environment has three paused flows displaying in the Run Explorer in Central. When attempting to drill down into the report of the flow, Internal Server Error message seen. When attempting to cancel the flow run from the Run Explorer screen, Failed to cancel 1 of 1 runs:1. Run"flowname" (runid) failed due to wrong parameters message seen. How to resolve?
Customer built a new Oracle database with the character set to AL32UTF8. Issue is no longer seen in this environment.
Please see the knowledge document at https://softwaresupport.hpe.com/km/KM02788381