Absent Member.. Pamela Harrod Absent Member..
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{OO Support Tip] Uninstall cluster service from OO version 9.x

Delete the RSGridServer registry key by performing the following:

 

The RSGridServer registry key should be under HKEY_LOCAL_MACHINE/SYSTEM/ControlSet001/services from Registry Editor (regedit).

Click to highlight the RSGridServer key from the expanded path on left side of regedit.  Right-click on the key and choose Export to create a backup of the RSGridServer registry key (recommended).  Then, right-click on the key and delete it.  After deleting the RSGridServer key, restart the server.  Then, try the 10.x upgrade again.

 

Note: The recommended order of OO component installs are to install Central and Cluster then patch as the patch will also patch cluster.

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