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(OO) Support Tip: "ERROR - error in fetching flow info (uuid,name,path,version) for flow (UUID)"

In OO 10.80 the error "ERROR - error in fetching flow info (uuid,name,path,version) for flow (UUID)" comes from this code.

 

Error comes from this code:
if (deployedEntityBL == null
deployedEntityBL.getUuid() == null
deployedEntityBL.getName() == null
deployedEntityBL.getPath() == null
deployedEntityBL.getCpVersion() == null) {
logger.error("error in fetching flow info (uuid,name,path,version) for flow " + uuid);
It means when a flow is trigger through PAS API(external) one of the properties in if does not exist. Basically flow is not deployed, or it is an operation or the name/path is empty or that flow UUID (or dependency=subflow or configuration item)is not part of a deployed CP.
So nothing wrong cannot be observed because that external trigger it is not triggered.

 

Please see the knowledge document at

https://softwaresupport.hpe.com/km/KM03203457

 

 

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AndreiTruta Outstanding Contributor.
Outstanding Contributor.

Re: (OO) Support Tip: "ERROR - error in fetching flow info (uuid,name,path,version) for flow (U

This is a great tip.
Another great one would be to advise customers to stop using the PAS API.
Go with REST.
Andrei Vasile Truta
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