Absent Member.. JasonCantrell Absent Member..
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[OO Tip] Scheduler error - "Unable to read object"

Problem:

In the Central wrapper log can be found the following error message:
INFO jvm 1 2014/02/28 09:00:00 ERROR [DefaultQuartzScheduler_Worker-8] (09:00:00,063) d27e5256-ff3b-4ea1-a4da-2f9ed39efe10 - Failed to execute job d27e5256-ff3b-4ea1-a4da-2f9ed39efe10
INFO jvm 1 2014/02/28 09:00:00 org.quartz.JobExecutionException: failed to execute flow d27e5256-ff3b-4ea1-a4da-2f9ed39efe10 [See nested exception: com.iconclude.dharma.services.execution.exceptions.RSServiceAuthorizationException: Unable to read object]
INFO jvm 1 2014/02/28 09:00:00 at com.iconclude.dharma.scheduler.jobs.RepairFlowJobImpl.processExecuteFailure(RepairFlowJobImpl.java:223)
INFO jvm 1 2014/02/28 09:00:00 at com.iconclude.dharma.scheduler.jobs.RepairFlowJobImpl.doExecute(RepairFlowJobImpl.java:143)
Using Operations Orchestration (OO) 9.07.002 the scheduler stops working as it tries to use a different user than the user that is set to run schedules. Once this issue occurs, the Central server needs to be restarted in order for things to work as expected. Apparently, OO is not able to clear the user pool and continues to use the same user, thus all the schedules are failing.

Solution:

Request from OO Support hotfix #HF_23923 

 

Direct link to the document here:

http://support.openview.hp.com/selfsolve/document/KM00892123

HP Support
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