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[OO Tip] "Run Name" garbled invoked by "Instant Run" from IE in Japanese

Issue:

When using Operations Orchestration (OO) the "Run Name" for each flow execution result in Central-UI Report tab is garbled if all of the following condition are met:

  • Flow name is in Japanese
  • The flow is invoked by the following way of "Instant Run"
  • From "Flow Library", Left Click Japanese Flow Name, Select "Instant Run" button.
  • CentralUI uses IE8, IE9 or IE10
  • OO DB is MySQL

 

Resolution:

This issue was corrected in the latest 9.06.0006 patch.

Direct link to the patch is here: http://support.openview.hp.com/selfsolve/document/KM00780309

 

Direct link to the knowledge document can be found here:

http://support.openview.hp.com/selfsolve/document/KM00830152

HP Support
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