Absent Member.. nanogueira Absent Member..
Absent Member..
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RPC Error to access Windows Server using the RCE Operation

Always happen the RPC Error to access Windows Server using the RCE Operation.

Is there any operation that show the RPC Error clearly?

For example, this error happens when the account is blocked, there is firewall between the servers, hostname invalid, but on the OO shows only RPC Error on all situations.

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Olman_Q_OO Respected Contributor.
Respected Contributor.

Re: RPC Error to access Windows Server using the RCE Operation

Hello,

My name is Olman Guzman from Operation Orchestration team, I would like to ask you what version of the content pack are you using?, and if you are using version 9.x o 10.x., also please provide me the path of the operation that you are using?

Regards

Olman Guzman Quesada
Customer Support Engineer

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Absent Member.. Pamela Harrod Absent Member..
Absent Member..

Re: RPC Error to access Windows Server using the RCE Operation

Hello,

By RPC, are you meaning Remote Procedure Call?  By RCE, are you meaning Remote Code Execution?  What specific operation are you using?  What version of OO is being run in this environment?  What specific content pack are you using?  Please open a new support case so that this issue can be troubleshot efficiently and effectively.

Thank you.

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Absent Member.. nanogueira Absent Member..
Absent Member..

Re: RPC Error to access Windows Server using the RCE Operation

Hello, Olman

 

Thank you for your answer.

Follow the informations:

 

Content Pack Version: 1. 3. 0

OO Version: 10. 20

Operation Path: /Base [1.3.0]/Library/Operations/Operating Systems/Windows/Remote Command Execution

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Absent Member.. Pamela Harrod Absent Member..
Absent Member..

Re: RPC Error to access Windows Server using the RCE Operation

Hello,

What specific error are you seeing?

Thank you.

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Absent Member.. nanogueira Absent Member..
Absent Member..

Re: RPC Error to access Windows Server using the RCE Operation

The error message is "The RPC server is unavailable."

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Sam_Liu Respected Contributor.
Respected Contributor.

Re: RPC Error to access Windows Server using the RCE Operation

“The RPC server is unavailable” is an error message from Microsoft. Please see, http://social.technet.microsoft.com/wiki/contents/articles/4494.windows-server-troubleshooting-the-rpc-server-is-unavailable.aspx If you need more meaningful information from HPE OO. Please open an enhancement request. HPE Software product management will look into it and make a decision.
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