SuganNaidoo Valued Contributor.
Valued Contributor.
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Scheduled OO flows execute but no operations run

Good Day

I was wondering if anybody has come across an issue with OO whereby a scheduled flow executes but none of the steps run? This happens at irregular intervals where the flow will run successful for one week and by the week weeks run nothing happens. This is very hard to troubleshoot as there are no log entires for this issue. We are currently running v10.60.

Regards

Suganoo1.PNGoo2.PNG

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7 Replies
AndreiTruta Outstanding Contributor.
Outstanding Contributor.

Re: Scheduled OO flows execute but no operations run

You should investigate the product logs - in parcitular the execution.log, server.log and the general.log

 

Andrei Vasile Truta
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kmatthewva Contributor.
Contributor.

Re: Scheduled OO flows execute but no operations run

This is happening to me as well.

Did you figure it out?

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kmatthewva Contributor.
Contributor.

Re: Scheduled OO flows execute but no operations run

In my case the 'execution' log reported the cause.

'Caused by: io.cloudslang.score.exceptions.FlowExecutionException: Unsatisfied required input : ....'

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Adel_HPOO_1020 Super Contributor.
Super Contributor.

Re: Scheduled OO flows execute but no operations run

Hi, 

Did you try to restart OO service.? 

Regards

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Trusted Contributor.. cheikh Trusted Contributor..
Trusted Contributor..

Re: Scheduled OO flows execute but no operations run

dit you check that the user has permission on those specific operations?

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kmatthewva Contributor.
Contributor.

Re: Scheduled OO flows execute but no operations run

My issue was solved by providing values for the system accounts.

Highlighted
RaphAlv Respected Contributor.
Respected Contributor.

Re: Scheduled OO flows execute but no operations run

Hi, which accounts are those? I have the same error outcome and change role, group mapping and permissions as well, the only way to make this running is to add the administrator role, but I cannot do that hence users are not bind to manage certain feature within Central.

PERMISSION_FLOW_ERROR_01.PNG

Regards

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