SuganNaidoo Valued Contributor.
Valued Contributor.
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Uninstall MicroFocus (HP) Operation Agent via OO

Good Day

I was wondering if anybody has been able to successfully uninstall the Operations Agent via OO?

I created a flow that can pick up the Drive and Directory as well as run the OVC -KIll command on a remote host, but when I try to run the cscript oainstall.vbs -r -a -clean command it fail with errors like "Unknown Failure" or "Could not read/parse the process return code. Please verify that the user has the proper access to run remote commands."

I am using the Remote Command Execution to execute all the commands.

Any advice as I would like to run this on the environment to remove multiple Operations Agents as I will then use this as a generic flow to remove any Monitoring agent.

Regards

Sugan

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3 Replies
Micro Focus Expert
Micro Focus Expert

Re: Uninstall MicroFocus (HP) Operation Agent via OO

Hello Sugan,

 

Thank you for contacting Micro Focus Forum.

My name is Carlos, I am from the OO/CSA team.

 

Regarding this issue, could you please let us know if you are running the flow from Central or Studio? In any case, please try running either Studio or Central service as an Administrator user and let us know how it goes.

 

Thanks;

Regards! 

Carlos Rojas
Customer Support Engineer

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Micro Focus Expert
Micro Focus Expert

Re: Uninstall MicroFocus (HP) Operation Agent via OO

Hi,

I saw a similar error when the last command that is executed returned an empty string,

"Unknown Failure" or "Could not read/parse the process return code. Please verify that the user has the proper access to run remote commands"

HTH,

Lucian

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SuganNaidoo Valued Contributor.
Valued Contributor.

Re: Uninstall MicroFocus (HP) Operation Agent via OO

Hi Carlos

I tried running this frokm Central and Studio. The user has persmissions to run the command as the flow executes with a service account.

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