Absent Member.. Absent Member..
Absent Member..

Update an incident in SM

I know it is obvious, but maybe someone has find "the way"...

If some user has opened particular Incident in SM, then OO flow with the same Incident Number in attempt to update the record will fail with error: "Unable to perform 'save' action.  Requested resource is in use".

Is it possible to add some high priority to OO flow than regular user?

0 Replies
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.