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primary result

Hi,

 

In central we are getting the primary result as -1 . We are capturing the error which ITSM tool is throwing when creating the ticket but we are not able to see the result. I would like  to know what the primary result -1 refers to is it the response from HPOO end or ITSM end.

 

Thanks in advance.

 

Regs,

sree

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