Anonymous_User Absent Member.
Absent Member.
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Audit anyone? Or rather everyone?

Just curious, does everyone using Novell products have to go through an
audit or licensing review every year (or every 2 years or 3 years if you pay
that up front)? I've had to go through it every year the last 3 years I
think (I renew annually) and it's a pain in the you know what...

Just curious - I wonder if M$ customers have to go through this too?

Ciao
James


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6 Replies
ecyoung Absent Member.
Absent Member.

Re: Audit anyone? Or rather everyone?

Anything like Patrick's experience?
http://forums.novell.com/novell-community-forums-stuff/community-chat/391817-kudos-novell-customer-relations.html

"JJB" <GWTestREMOVE-THISMail@gmail.com> wrote in message
news:m1Yvo.70364$N74.36754@kovat.provo.novell.com...
> Just curious, does everyone using Novell products have to go through an
> audit or licensing review every year (or every 2 years or 3 years if you
> pay that up front)? I've had to go through it every year the last 3 years
> I think (I renew annually) and it's a pain in the you know what...
>
> Just curious - I wonder if M$ customers have to go through this too?
>
> Ciao
> James
>
>



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Anonymous_User Absent Member.
Absent Member.

Re: Audit anyone? Or rather everyone?

Interesting rant... actually I don't recall if I had received a survey of
any kind before the licensing thing started happening...

Was just wondering if everyone or most customers are going through this for
every renewal?

Ciao
James

<youngec@hotmail.com> wrote in message
news:C3Zvo.70376$N74.55967@kovat.provo.novell.com...
> Anything like Patrick's experience?
> http://forums.novell.com/novell-community-forums-stuff/community-chat/391817-kudos-novell-customer-relations.html
>
> "JJB" <GWTestREMOVE-THISMail@gmail.com> wrote in message
> news:m1Yvo.70364$N74.36754@kovat.provo.novell.com...
>> Just curious, does everyone using Novell products have to go through an
>> audit or licensing review every year (or every 2 years or 3 years if you
>> pay that up front)? I've had to go through it every year the last 3
>> years I think (I renew annually) and it's a pain in the you know what...
>>
>> Just curious - I wonder if M$ customers have to go through this too?
>>
>> Ciao
>> James
>>
>>

>
>



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Knowledge Partner
Knowledge Partner

Re: Audit anyone? Or rather everyone?

Jjb,
> Just curious, does everyone using Novell products have to go through an
> audit or licensing review every year (or every 2 years or 3 years if you pay
> that up front)? I've had to go through it every year the last 3 years I
> think (I renew annually) and it's a pain in the you know what...
>

Yes and it is pretty painless.

- Anders Gustafsson (Sysop)
The Aaland Islands (N60 E20)

Give a man a fish; you have fed him for today. Teach a man to fish; and you
will not have to listen to his incessant whining about how hungry he is.

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Anonymous_User Absent Member.
Absent Member.

Re: Audit anyone? Or rather everyone?

Wow, thing thing happened my my group, completed a survey which reflected
some of our negitve feelings, then got at 3 audits within a 2 year period
and this was in addtion to our regular audits for our MLA en-troll-ment.....


<youngec@hotmail.com> wrote in message
news:C3Zvo.70376$N74.55967@kovat.provo.novell.com...
> Anything like Patrick's experience?
> http://forums.novell.com/novell-community-forums-stuff/community-chat/391817-kudos-novell-customer-relations.html
>



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Anonymous_User Absent Member.
Absent Member.

Re: Audit anyone? Or rather everyone?

JJB wrote:

> Just curious, does everyone using Novell products have to go through
> an audit or licensing review every year


Yes.

> Just curious - I wonder if M$ customers have to go through this too?


Did have to there for a while - but since we standardised things like
Office for everyone here and purchased SA they left us alone. The
Microsoft audits were painful, though some of that was due to the
organic growth of our software and the lack of clarity in the questions
they originally ask.

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adrockk
New Member.

Re: Audit anyone? Or rather everyone?

On Thu, 21 Oct 2010 14:23:14 GMT, "JJB"
<GWTestREMOVE-THISMail@gmail.com> wrote:
> Just curious, does everyone using Novell products have to go

through an
> audit or licensing review every year (or every 2 years or 3 years

if you pay
> that up front)? I've had to go through it every year the last 3

years I
> think (I renew annually) and it's a pain in the you know what...



> Just curious - I wonder if M$ customers have to go through this too?


We're a k-12 school district, and on an SLA. Since I've been here for
about 5 years we've never been audited by either company. In both
cases, though, we pay based on student enrollment. That's something
that is state reported and easily verified, so maybe there isn't a
need. I've never heard stories of it happening in the past either.

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