Anonymous_User Absent Member.
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HP's new website

Whoa... I was just on their site earlier today and it was still the same
ol' site that's been there for years. Just went there again a minute ago
and it's drastically different.

Now to see if different = better.

--
Joe
"Those of you who think you know everything are annoying to those of us who do."

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Anonymous_User Absent Member.
Absent Member.

Re: HP's new website

I liked it when gwen stefani was on there not too long ago, now why would
you take her off the front of your site if you were HP.com is beyond me...

--
http://abeNd.org - Novell News for IT Professionals
-
"Joseph Marton" <jmartonNO@SPAMhsemuni.com> wrote in message
news:pan.2008.02.27.20.55.39.47324@SPAMhsemuni.com...
> Whoa... I was just on their site earlier today and it was still the same
> ol' site that's been there for years. Just went there again a minute ago
> and it's drastically different.
>
> Now to see if different = better.
>
> --
> Joe
> "Those of you who think you know everything are annoying to those of us
> who do."
>



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Anonymous_User Absent Member.
Absent Member.

Re: HP's new website

Joseph Marton <jmartonNO@spamhsemuni.com> expounded:
> Whoa... I was just on their site earlier today and it was still the same
> ol' site that's been there for years. Just went there again a minute ago
> and it's drastically different.


> Now to see if different = better.


I spend /entirely/ too much time on their site. Generally swearing at it.
I hope, hope, hope that this is not just a theme update, but a true
structural change. It has always been a horror to navigate around, and
absolutely wretched for finding information on parts that are still in use
but not currently shipping.

One thing I really like about Dell is their one service tag approach to
support. You just enter in the 5/7/9 character number, and it'll tell you
everything about it. The HP/Compaq chimera required both S/N and Product
Number to get the same thing, and the product number all too often is
hidden somewhere you can get to easilly once the product is installed.
Such as on the top plate of a 1U server 😛

New stuff is a lot better about that. It's the older stuff that is causing
us to lose hair.

--
--Borg Consulate--
Tape backup, the bane of my existance
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Anonymous_User Absent Member.
Absent Member.

Re: HP's new website

Victor of Borg wrote:

> that is causing us to lose hair.


At least you have hair to lose. <bg>

--
Lindsey
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Anonymous_User Absent Member.
Absent Member.

Re: HP's new website

Lindsey Johnstone <ljohnstoneno@spammyrealbox.com> expounded:
> Victor of Borg wrote:


> > that is causing us to lose hair.


> At least you have hair to lose. <bg>


That I do. As the vacuum cleaner at home can attest to. Strenuously.

--
--Borg Consulate--
Tape backup, the bane of my existance
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Anonymous_User Absent Member.
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Re: HP's new website

Victor of Borg wrote:

> It has always been a horror to navigate around


Yay! I am not the only one. I particularily love that on a reasonably
frequent basis I find pages that don't load, so you have to hit refresh
and you suddenly get the results you were after.

But HPs website is a gem compared to IBMs. "We'll run some badly coded
Java Applet to ask you about how good our site is and *if* it runs then
it won't allow you to complete the survey because of a bug, in the
meantime you'll not be able to get to the content you were vainly
trying to search for on the incredibly slow pages"
That coupled with the AS400 ptf page which is like one of those games
where you need to corner the snake on your screen with your mouse.
"Your ptf bundle will be ready at 17:15:04", 17:16 comes around, you
try to download the bundle "Your ptf bundle will be ready at 17:17:04",
rinse, repeat for the next hour or more 🙂
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Anonymous_User Absent Member.
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Re: HP's new website

Victor of Borg wrote:

> Lindsey Johnstone <ljohnstoneno@spammyrealbox.com> expounded:
> > Victor of Borg wrote:

>
> > > that is causing us to lose hair.

>
> > At least you have hair to lose. <bg>

>
> That I do. As the vacuum cleaner at home can attest to. Strenuously.


There are solutions to that issue G. Doubt anyone would recognise you
if you did cut your hair though. <g>

--
Lindsey
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Anonymous_User Absent Member.
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Re: HP's new website

Scott Campbell <potato@potato.potato> expounded:
> Victor of Borg wrote:


> > It has always been a horror to navigate around


> Yay! I am not the only one. I particularily love that on a reasonably
> frequent basis I find pages that don't load, so you have to hit refresh
> and you suddenly get the results you were after.


Love that one! The other thing I particularly hate is the fact that they
have a bajillion and a half individually addressable web servers. I click
a link on h20000.www2.hp.com and get taken to h20180.www2.hp.com which is
apparently down for maintenance and thus unavailble.

Or dead links! I got bit by that one several times, looking for firmware
updates. One doc says one spot, but searching searchin searching finds
another doc that points to a live link.

One problem I haven't run into in a few months is the limited download
bandwidth problem. I'd kick off a download of a 20MB PDF manual, and 20
minutes later it'd finish. Aie! But, it would seem they fixed that one.

> But HPs website is a gem compared to IBMs.


Crimeny.

I love HP's hardware. I just hate their web site with the fire of a
thousand undying desert suns.

--
--Borg Consulate--
Tape backup, the bane of my existance
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naomi371 Absent Member.
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Re: HP's new website

ooo! That's hot!

> I love HP's hardware. I just hate their web site with the fire of a
> thousand undying desert suns.
>
> --
> --Borg Consulate--
> Tape backup, the bane of my existance



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Anonymous_User Absent Member.
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Re: HP's new website

Mary Wood <naomi37@hotmail.com> expounded:
> ooo! That's hot!


> > I love HP's hardware. I just hate their web site with the fire of a
> > thousand undying desert suns.


I have to remember to be civil when talking to any HP employee about their
web-site. And I then usually end up ranting at someone afterwards once the
coast is clear.




--
--Borg Consulate--
Tape backup, the bane of my existance
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Anonymous_User Absent Member.
Absent Member.

Re: HP's new website

Victor of Borg wrote:

> Love that one! The other thing I particularly hate is the fact that
> they have a bajillion and a half individually addressable web
> servers.


What is up with that?

Don't know if they sorted it but a pet peeve was that you go to look to
purchase something so you look at the sales side, but there was no way
to get to look at the technical information without going back out to
the support side. 😕

> I love HP's hardware. I just hate their web site with the fire of a
> thousand undying desert suns.


Agree whole-heartedly + 1 😉
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Anonymous_User Absent Member.
Absent Member.

Re: HP's new website

Scott Campbell <potato@potato.potato> expounded:
> Victor of Borg wrote:



> Don't know if they sorted it but a pet peeve was that you go to look to
> purchase something so you look at the sales side, but there was no way
> to get to look at the technical information without going back out to
> the support side. 😕


I don't do specing of stuff. One of the other guys in the office does
that, so I don't have that chore. A whole area of the HP web site I'm not
angry with yet!

Another thing I hate a lot? Their ITLS or whateveritis notice service. I
have to have a log in, but it's either something incomprehesibly
immemorable like C1672548, or an email address. Not sure which it is. And
it doesn't seem to be directly connected to "HP Passport".


--
--Borg Consulate--
Tape backup, the bane of my existance
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