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islander Absent Member.
Absent Member.
2097 views

Please remain calm

There's been a bit of negativity in here lately. There have been some
valid complaints expressed in a reasonable fashion, and there have been
some pretty generalized pot shots at Novell going on, also. The vague,
generalized negatives have increased over time.

Novell created this forum as a non-technical fun and relaxing place,
where admins could hang out, get to know one another, shoot the breeze.

So I'm going to be encouraging people to take their grievances to the
appropriate venues, and let the chat group return to being relaxing and
fun.

For your specific complaints regarding a product, please post to the
feedback link of the product page for that product. When you post to a
product page feedback, your post goes directly to the group in charge of
the product.

There's also the "Talk to a Novell Technical Services Manager" forum
here: http://tinyurl.com/c2qhut where issues can be raised. Novell
Technical Services Managers frequent that forum.

For more general complaints, there are more general web pages where
feedback can be used. There are also corporate blogs, where views can
be expressed.

The above are the appropriate venues for grievances and raising issues.
Please take advantage of them. They are places where someone who can do
something about it is at the other end of the venue.

The NKP's and myself are volunteers. We don't work for Novell, we
aren't paid by Novell, we volunteer our time for the Novell users out
of what can best be described perhaps as terminal helpfulness.

The NKP's have done their best to forward your comments and views found
in here, but that takes away from their purpose and the reason they are
volunteers, which is to provide direct technical support to Novell
customers in the support forums.

Please stop and think about what has been said here before responding.
No one is trying to stop your ability to express yourself, the intent
is to direct it to the appropriate place or places, instead.

Your understanding in this will be appreciated.

Thank you.

--
Susan
Novell Community Chat Moderator
http://forums.novell.com/faq.php?faq=novfor#faq_rules

http://www.ncci.org
http://ncci.blogspot.com

Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
Labels (1)
30 Replies
grimlock1 Absent Member.
Absent Member.

Re: Please remain calm

On 3/18/2010 11:03 PM, Susan wrote:
> There's been a bit of negativity in here lately. There have been some
> valid complaints expressed in a reasonable fashion, and there have been
> some pretty generalized pot shots at Novell going on, also. The vague,
> generalized negatives have increased over time.
>
> Novell created this forum as a non-technical fun and relaxing place,
> where admins could hang out, get to know one another, shoot the breeze.
>
> So I'm going to be encouraging people to take their grievances to the
> appropriate venues, and let the chat group return to being relaxing and
> fun.
>
> For your specific complaints regarding a product, please post to the
> feedback link of the product page for that product. When you post to a
> product page feedback, your post goes directly to the group in charge of
> the product.
>
> There's also the "Talk to a Novell Technical Services Manager" forum
> here: http://tinyurl.com/c2qhut where issues can be raised. Novell
> Technical Services Managers frequent that forum.
>
> For more general complaints, there are more general web pages where
> feedback can be used. There are also corporate blogs, where views can
> be expressed.
>
> The above are the appropriate venues for grievances and raising issues.
> Please take advantage of them. They are places where someone who can do
> something about it is at the other end of the venue.
>
> The NKP's and myself are volunteers. We don't work for Novell, we
> aren't paid by Novell, we volunteer our time for the Novell users out
> of what can best be described perhaps as terminal helpfulness.
>
> The NKP's have done their best to forward your comments and views found
> in here, but that takes away from their purpose and the reason they are
> volunteers, which is to provide direct technical support to Novell
> customers in the support forums.
>
> Please stop and think about what has been said here before responding.
> No one is trying to stop your ability to express yourself, the intent
> is to direct it to the appropriate place or places, instead.
>
> Your understanding in this will be appreciated.
>
> Thank you.
>


Susan,

Sorry, I know a lot of it lately comes from me. Although my pot shots
are pretty specific 🙂 I'm just irritated as hell because like a lot of
others here, I have a good chunk of my professional life invested in
Novell and to watch it crash and burn like it has been is just
frustrating and depressing and many of the NKP's have substantially more
time/blood/swear/tears invested in it than I do. I'll stop complaining
now as I've made my point. This was just a follow up on the original
decision which we are now starting to see the impact of.

I reserve the right to resume complaining if someone from Novell
responsible for these decisions decides to post back here again telling
us how great they are for us 😛 In such case I will confine my
complaints to that thread 🙂

Thank you for all your contributions to the forums. I know it's not
easy sometimes and often you probably just want to throw something at
the monitor. I monitor enough forums myself to know how that goes.
Have a nice weekend.

Patrick

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Please remain calm

On Fri, 19 Mar 2010 04:03:30 GMT, "Susan"
<nscv.sysop.susan@myrealbox.com> wrote:

>There's also the "Talk to a Novell Technical Services Manager" forum
>here: http://tinyurl.com/c2qhut where issues can be raised. Novell
>Technical Services Managers frequent that forum.


Is that one supposed to be available via NNTP? I can't seem to add it
to my listings.

Regards,
Ken

Novell....it does a server good!
0 Likes
jmarton2 Absent Member.
Absent Member.

Re: Please remain calm

On Fri, 19 Mar 2010 11:58:21 +0000, KeN Etter wrote:

>>There's also the "Talk to a Novell Technical Services Manager" forum
>>here: http://tinyurl.com/c2qhut where issues can be raised. Novell
>>Technical Services Managers frequent that forum.

>
> Is that one supposed to be available via NNTP?


I do not believe so.



--
Joe
With great power comes great responsibility.

Joe Marton Emeritus Knowledge Partner
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Please remain calm

Susan,

Thank you!

Donald Albury
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Please remain calm

On Fri, 19 Mar 2010 12:45:00 GMT, Joseph Marton
<jmarton@no-mx.forums.novell.com> wrote:

>On Fri, 19 Mar 2010 11:58:21 +0000, KeN Etter wrote:
>
>>>There's also the "Talk to a Novell Technical Services Manager" forum
>>>here: http://tinyurl.com/c2qhut where issues can be raised. Novell
>>>Technical Services Managers frequent that forum.

>>
>> Is that one supposed to be available via NNTP?

>
>I do not believe so.


Where can we ask for it to be added? I really dislike html forum
interfaces. Much prefer my nntp client.

Novell....it does a server good!
0 Likes
jmarton2 Absent Member.
Absent Member.

Re: Please remain calm

On Fri, 19 Mar 2010 12:51:54 +0000, KeN Etter wrote:

> Where can we ask for it to be added? I really dislike html forum
> interfaces. Much prefer my nntp client.


Send Kim an e-mail. 🙂



--
Joe
With great power comes great responsibility.

Joe Marton Emeritus Knowledge Partner
0 Likes
grimlock1 Absent Member.
Absent Member.

Re: Please remain calm

> Where can we ask for it to be added? I really dislike html forum
> interfaces. Much prefer my nntp client.
>
> Novell....it does a server good!


I've asked before.. I don't think it's going to happen.
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Please remain calm

On 03/18/2010 11:03 PM, Susan wrote:
> There's been a bit of negativity in here lately. There have been some
> valid complaints expressed in a reasonable fashion, and there have been
> some pretty generalized pot shots at Novell going on, also. The vague,
> generalized negatives have increased over time.
>
> Novell created this forum as a non-technical fun and relaxing place,
> where admins could hang out, get to know one another, shoot the breeze.
>
> So I'm going to be encouraging people to take their grievances to the
> appropriate venues, and let the chat group return to being relaxing and
> fun.
>
> For your specific complaints regarding a product, please post to the
> feedback link of the product page for that product. When you post to a
> product page feedback, your post goes directly to the group in charge of
> the product.
>
> There's also the "Talk to a Novell Technical Services Manager" forum
> here: http://tinyurl.com/c2qhut where issues can be raised. Novell
> Technical Services Managers frequent that forum.
>
> For more general complaints, there are more general web pages where
> feedback can be used. There are also corporate blogs, where views can
> be expressed.
>
> The above are the appropriate venues for grievances and raising issues.
> Please take advantage of them. They are places where someone who can do
> something about it is at the other end of the venue.
>
> The NKP's and myself are volunteers. We don't work for Novell, we
> aren't paid by Novell, we volunteer our time for the Novell users out
> of what can best be described perhaps as terminal helpfulness.
>
> The NKP's have done their best to forward your comments and views found
> in here, but that takes away from their purpose and the reason they are
> volunteers, which is to provide direct technical support to Novell
> customers in the support forums.
>
> Please stop and think about what has been said here before responding.
> No one is trying to stop your ability to express yourself, the intent
> is to direct it to the appropriate place or places, instead.
>
> Your understanding in this will be appreciated.
>
> Thank you.
>

Susan/Kim,

I was on the opensuse forums the other day and noticed they had a
soapbox forum. Would it be possible to put something like that online?

Just a suggestion.

Brad
0 Likes
islander Absent Member.
Absent Member.

Re: Please remain calm

Thanks, Patrick. : )

--
Susan
Novell Community Chat Moderator
http://forums.novell.com/faq.php?faq=novfor#faq_rules

http://www.ncci.org
http://ncci.blogspot.com

Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
0 Likes
islander Absent Member.
Absent Member.

Re: Please remain calm

Ken:

No, alas, it's not available via nntp. I'll poke around and see if
there are any plans for it to be. : )

--
Susan
Novell Community Chat Moderator
http://forums.novell.com/faq.php?faq=novfor#faq_rules

http://www.ncci.org
http://ncci.blogspot.com

Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
0 Likes
islander Absent Member.
Absent Member.

Re: Please remain calm

You're welcome, Donald. : )

--
Susan
Novell Community Chat Moderator
http://forums.novell.com/faq.php?faq=novfor#faq_rules

http://www.ncci.org
http://ncci.blogspot.com

Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
0 Likes
islander Absent Member.
Absent Member.

Re: Please remain calm

Brad:

I'll forward your suggestion. : )

--
Susan
Novell Community Chat Moderator
http://forums.novell.com/faq.php?faq=novfor#faq_rules

http://www.ncci.org
http://ncci.blogspot.com

Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Please remain calm

Susan wrote:

> There's been a bit of negativity in here lately. There have been some
> valid complaints expressed in a reasonable fashion, and there have
> been some pretty generalized pot shots at Novell going on, also. The
> vague, generalized negatives have increased over time.
>
> Novell created this forum as a non-technical fun and relaxing place,
> where admins could hang out, get to know one another, shoot the
> breeze.
>
> So I'm going to be encouraging people to take their grievances to the
> appropriate venues, and let the chat group return to being relaxing
> and fun.
>
> For your specific complaints regarding a product, please post to the
> feedback link of the product page for that product. When you post to
> a product page feedback, your post goes directly to the group in
> charge of the product.
>
> There's also the "Talk to a Novell Technical Services Manager" forum
> here: http://tinyurl.com/c2qhut where issues can be raised. Novell
> Technical Services Managers frequent that forum.
>
> For more general complaints, there are more general web pages where
> feedback can be used. There are also corporate blogs, where views can
> be expressed.
>
> The above are the appropriate venues for grievances and raising
> issues. Please take advantage of them. They are places where someone
> who can do something about it is at the other end of the venue.
>
> The NKP's and myself are volunteers. We don't work for Novell, we
> aren't paid by Novell, we volunteer our time for the Novell users out
> of what can best be described perhaps as terminal helpfulness.
>
> The NKP's have done their best to forward your comments and views
> found in here, but that takes away from their purpose and the reason
> they are volunteers, which is to provide direct technical support to
> Novell customers in the support forums.
>
> Please stop and think about what has been said here before responding.
> No one is trying to stop your ability to express yourself, the intent
> is to direct it to the appropriate place or places, instead.
>
> Your understanding in this will be appreciated.
>
> Thank you.


It was me wasn't it. Sorry I went too far. Things are getting pretty
hairy here. My barber quit.

Sorry
--
brain
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: Please remain calm

* Patrick Farrell (Fri, 19 Mar 2010 13:54:10 GMT)
> > Where can we ask for it to be added? I really dislike html forum
> > interfaces. Much prefer my nntp client.
> >
> > Novell....it does a server good!

>
> I've asked before.. I don't think it's going to happen.


People were mis-posting to this group with technical problems. So they
removed NNTP access because NNTP does not allow moving threads.

Funny (or not so funny thing) is that probably 99.9999% of those
"inappropriate threads" were posted by users of the Web interface and
not by NNTP users 😕 .

Thorsten
0 Likes
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