dzanre1 Absent Member.
Absent Member.
890 views

Spam, spam, spam, spam

I sent this message to my anti-spam customers today!

*************************************

Greetings to our anti-spam customers!

A few of our customers have expressed concern over the amount of spam that
is being delivered to your mailboxes. Alas, spam is back up to almost
incomprehensible numbers. Postini estimates 94% of all email is now spam.
Here is an interesting article about it:

http://bits.blogs.nytimes.com/2009/03/31/spam-back-to-94-of-all-e-mail/?partner=rss&emc=rss

What does this mean for you and your users? If we can block 99% of the junk
destined for your mailboxes, approximately 16 junk mail messages would make
it through to a user's mailbox for every 100 real messages that are
delivered. At 98% that would be 31 messages per 100 messages. At 97% that
is 47 messages per 100 real messages! At a 98% effective rate for blocking
spam, to the end user it appears as if they are receiving one spam message
for every two real messages they receive. In reality, they are having over
1500 messages blocked for every 100 they receive.

While we strive to block between 95-99% of the bad messages (to do more
would run the risk of blocking important, real messages to your mailbox),
you can see that as the percentage of spam increases, the incremental amount
of spam that sneaks through is also proportional.

As always, we work daily to find better ways to block spam. it is, of
course, a continued uphill battle!

Thank you for your continued business!

*******************************************

Grumble 🙂

--
Danita
Novell Knowledge Partner
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html
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7 Replies
Anonymous_User Absent Member.
Absent Member.

Re: Spam, spam, spam, spam

But at least you are communicating with your customers.
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Anonymous_User Absent Member.
Absent Member.

Re: Spam, spam, spam, spam

Somedays, I think 100% of email is spam as there's nothing important in it.



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dzanre1 Absent Member.
Absent Member.

Re: Spam, spam, spam, spam

Matthew wrote:

> But at least you are communicating with your customers.


Yep - and actually we do better than 99% overall. And it's the people who
get 100 messages a week, with 10 messages that "leak through" who are the
worst about nagging <g>.

--
Danita
Novell Knowledge Partner
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html
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zeffan Absent Member.
Absent Member.

Re: Spam, spam, spam, spam

Very well stated. Except for the lowercase beginning to the second-to-last sentence, it looks perfect.

I think it's a great way to put the spam problem into perspective.
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dzanre1 Absent Member.
Absent Member.

Re: Spam, spam, spam, spam

zeffan wrote:

> Very well stated. Except for the lowercase beginning to the second-to-last
> sentence, it looks perfect.


Heehee - yeah - I split the sentence right before I finished, and I guess I
didn't notice that!

--
Danita
Novell Knowledge Partner
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html
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Anonymous_User Absent Member.
Absent Member.

Re: Spam, spam, spam, spam

DZanre <dzanre@no-mx.forums.novell.com> wrote in
news:gemini.khdzk900010oi008b.dzanre@no-mx.forums.novell.com:

> Matthew wrote:
>
>> But at least you are communicating with your customers.

>
> Yep - and actually we do better than 99% overall. And it's the people
> who get 100 messages a week, with 10 messages that "leak through" who
> are the worst about nagging <g>.
>


It has been said before, but turning off the filters "to show them" in a
new account probably does not work with that kind of client. They will
think the spam is "planted" to "sell them". I try very hard to never deal
with that type of person in my life. I have managers to deal with that
carp.

--
Ciao, Dave
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dzanre1 Absent Member.
Absent Member.

Re: Spam, spam, spam, spam

Dave Taylor wrote:

> It has been said before, but turning off the filters "to show them" in a
> new account probably does not work with that kind of client.


My customers can all log into their portals any time they like to see what
is blocked, etc. I actually this morning had to tell one customer that I
will need to start charging them on a per incident basis to block individual
senders for them. Each user has a login to block these things, and she has
taken to emailing me multiple times a week asking for someone to be removed.
The worst thing is that they are a 90% of the time REAL LEGIT mailing
lists, etc., that she has subscribed to, and there is an unsubscribe link at
the bottom. But people have been so scared by the thought that
unsubscribing is somehow "confirming" that their email address exists, and
won't do it even for lists that are legitimate and they asked to receive!
So, they just block those as spam, and require the mail servers to continue
to receive/scan/block mail that could be totally avoided.

--
Danita
Novell Knowledge Partner
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html
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