islander Absent Member.
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SquareTrade reliability studies

SquareTrade has done some reliability studies on laptops, cameras, game
boxes, smart phones, and iphones. Interesting results.

http://www.squaretrade.com/pages/warranty-buyer-knowledge-base

Susan
Novell Community Chat Moderator
http://forums.novell.com/faq.php?faq=novfor#faq_rules

http://www.ncci.org
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Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
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dzanre1 Absent Member.
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Re: SquareTrade reliability studies

Susan wrote:

> Interesting results.


Indeed. I don't have a lot of experience with BBs. My Treos (except for the
original 270) were very good, and never failed me, although they are shown to
have a much higher failure rate than the iPhone if you remember the "most
iPhones fail within two years due to damage" bit. In fact, my Treo 680 must be
how old? 4 years? 5 years? I can never remember these things - heehee.

One thing I've learned for certain is that I never purchase a high end phone
without a cover and screen protector. I rarely even leave the store before the
phone is securely tucked away. While they indicate that most iPhone failures
are due to damage, I suspect that most of the failures for most smartphones that
aren't "known manufacturing issues" are probably due to residual damage as well.
Even in a protective "bouncy case" I've dropped all of my phones many times -
just the nature of the beast, especially when you keep them in your hands as
much as I seem to. I can only imagine that folks dropping phones and saying
"whew that was close" later find that other things go wrong with the phone down
the road that are blamed on manufacturing, etc.

--
Danita
Novell Knowledge Partner
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