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islander Absent Member.
Absent Member.
3996 views

System Problems

As if I don't already have enough to do in life, my computer has gone
on strike.

Symptoms:

Starts boot process.
Tests and recognizes all ram.
Recognizes all hardware.
Can access BIOS setup, make changes, exit and the changes "stick."
Goes all the way through POST to where Windows would start, and stops
doing anything.
Seeks CD's during initial boot, they light up.
Floppy seek was disabled, so I haven't tried that yet.
Won't boot to hard drive or CD.
No error beeps.
All fans work.

System has IDE CD drives and SATA hard drive.
Monitor works fine; tried it on a different system to make sure.

I'm thinking it's a controller of some sort on the motherboard.
Everything lights up like it's supposed to, the hard drive or the CD
just don't boot. Tried both CD's, no joy. Neither hard drive nor CD's
light up at end of POST when they should boot.

Any ideas? : )

--
Susan
Novell Community Chat Moderator

http://support.novell.com/forums/faq_rules.html
http://www.ncci.org NCCIrregulars Web Site

Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
Labels (1)
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36 Replies
Anonymous_User Absent Member.
Absent Member.

Re: System Problems

yeah, I would think motherboard....do you have another system (same)
that you could test parts with?

--
"Moldy mildew, mother of mouthmuck, dangle and strangle to death." She
said.
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islander Absent Member.
Absent Member.

Re: System Problems

Coleen:

No, this is a one-of-a-kind. I can move the hard drive to another
system, but that's it. And if it were the hard drive, I would get an
error message of "failure reading drive C." I know it's not the
display, because it works fine on POST. The only other things in it
are the CD and DVD players.

I'll disable the IDE drives and see if the SATA starts, and if not, do
the other way. I've got an IDE drive that I can test with.

I think it's a controller, though. It just puzzles me that, since it
has both IDE and SATA, neither work as currently configured. I'd think
there'd be separate IDE and SATA controllers, but I suppose there could
be another master controller over those two.

The other thing I'm going to try is to reset the BIOS, just in case
there's some sort of corruption. : )

--
Susan
Novell Community Chat Moderator

http://support.novell.com/forums/faq_rules.html
http://www.ncci.org NCCIrregulars Web Site



Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
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Anonymous_User Absent Member.
Absent Member.

Re: System Problems

Make a boot floppy on another machine and set boot order in BIOS to look for
floppy first to see if it is controller.

--
Frank McCallister
COMPUMAC

"Susan" <nscv.sysop.susan@myrealbox.com> wrote in message
news:IUvqj.30668$k06.19606@kovat.provo.novell.com...
> Coleen:
>
> No, this is a one-of-a-kind. I can move the hard drive to another
> system, but that's it. And if it were the hard drive, I would get an
> error message of "failure reading drive C." I know it's not the
> display, because it works fine on POST. The only other things in it
> are the CD and DVD players.
>
> I'll disable the IDE drives and see if the SATA starts, and if not, do
> the other way. I've got an IDE drive that I can test with.
>
> I think it's a controller, though. It just puzzles me that, since it
> has both IDE and SATA, neither work as currently configured. I'd think
> there'd be separate IDE and SATA controllers, but I suppose there could
> be another master controller over those two.
>
> The other thing I'm going to try is to reset the BIOS, just in case
> there's some sort of corruption. : )
>
> --
> Susan
> Novell Community Chat Moderator
>
> http://support.novell.com/forums/faq_rules.html
> http://www.ncci.org NCCIrregulars Web Site
>
>

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Anonymous_User Absent Member.
Absent Member.

Re: System Problems

Have you tried re-seating all cards & memory. I've seen many strange
problems caused by poorly seated graphics card even though the symptoms
are not related to the display.

Heff.

Susan wrote:
> As if I don't already have enough to do in life, my computer has gone
> on strike.
>
> Symptoms:
>
> Starts boot process.
> Tests and recognizes all ram.
> Recognizes all hardware.
> Can access BIOS setup, make changes, exit and the changes "stick."
> Goes all the way through POST to where Windows would start, and stops
> doing anything.
> Seeks CD's during initial boot, they light up.
> Floppy seek was disabled, so I haven't tried that yet.
> Won't boot to hard drive or CD.
> No error beeps.
> All fans work.
>
> System has IDE CD drives and SATA hard drive.
> Monitor works fine; tried it on a different system to make sure.
>
> I'm thinking it's a controller of some sort on the motherboard.
> Everything lights up like it's supposed to, the hard drive or the CD
> just don't boot. Tried both CD's, no joy. Neither hard drive nor CD's
> light up at end of POST when they should boot.
>
> Any ideas? : )
>

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Anonymous_User Absent Member.
Absent Member.

Re: System Problems

If it's a DELL pc check the capacitors on the motherboard. If the heads on
them are rounded or burst then the motherboard needs to be replaced.


"Susan" <nscv.sysop.susan@myrealbox.com> wrote in message
news:Nuvqj.30666$k06.16889@kovat.provo.novell.com...
> As if I don't already have enough to do in life, my computer has gone
> on strike.
>
> Symptoms:
>
> Starts boot process.
> Tests and recognizes all ram.
> Recognizes all hardware.
> Can access BIOS setup, make changes, exit and the changes "stick."
> Goes all the way through POST to where Windows would start, and stops
> doing anything.
> Seeks CD's during initial boot, they light up.
> Floppy seek was disabled, so I haven't tried that yet.
> Won't boot to hard drive or CD.
> No error beeps.
> All fans work.
>
> System has IDE CD drives and SATA hard drive.
> Monitor works fine; tried it on a different system to make sure.
>
> I'm thinking it's a controller of some sort on the motherboard.
> Everything lights up like it's supposed to, the hard drive or the CD
> just don't boot. Tried both CD's, no joy. Neither hard drive nor CD's
> light up at end of POST when they should boot.
>
> Any ideas? : )
>
> --
> Susan
> Novell Community Chat Moderator
>
> http://support.novell.com/forums/faq_rules.html
> http://www.ncci.org NCCIrregulars Web Site



0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: System Problems

Susan,

I am seeing more of that recently. I think one of the Windows patches makes
the machines more vulnerable to it. Check what happens with safe mode. If
it stops in the middle of a safe mode boot you have the same disease.

Try to run Norton on the drive in another machine.
If that fails you will probably have to try to do a repair from a boot with
the windows CD.

I have found in each instance that the repair had to start the install and
then repair the current install. Like as usual with a Windows self fixit,
the bleeping OS may or may not trash some of your stuff. So, when you try
to fix it with Norton on another machine image it with something like DIXML
so you can keep your stuff.

"Susan" <nscv.sysop.susan@myrealbox.com> wrote in message
news:Nuvqj.30666$k06.16889@kovat.provo.novell.com...
> As if I don't already have enough to do in life, my computer has gone
> on strike.
>
> Symptoms:
>
> Starts boot process.
> Tests and recognizes all ram.
> Recognizes all hardware.
> Can access BIOS setup, make changes, exit and the changes "stick."
> Goes all the way through POST to where Windows would start, and stops
> doing anything.
> Seeks CD's during initial boot, they light up.
> Floppy seek was disabled, so I haven't tried that yet.
> Won't boot to hard drive or CD.
> No error beeps.
> All fans work.
>
> System has IDE CD drives and SATA hard drive.
> Monitor works fine; tried it on a different system to make sure.
>
> I'm thinking it's a controller of some sort on the motherboard.
> Everything lights up like it's supposed to, the hard drive or the CD
> just don't boot. Tried both CD's, no joy. Neither hard drive nor CD's
> light up at end of POST when they should boot.
>
> Any ideas? : )
>
> --
> Susan
> Novell Community Chat Moderator
>
> http://support.novell.com/forums/faq_rules.html
> http://www.ncci.org NCCIrregulars Web Site



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islander Absent Member.
Absent Member.

Re: System Problems

As mentioned, I haven't tried it yet. It's already on the list to try
today. : )

--
Susan
Novell Community Chat Moderator

http://support.novell.com/forums/faq_rules.html
http://www.ncci.org NCCIrregulars Web Site



Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
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islander Absent Member.
Absent Member.

Re: System Problems

Heff:

All cards are solidly in their slots. On the list today is to swap out
all cables. : )

--
Susan
Novell Community Chat Moderator

http://support.novell.com/forums/faq_rules.html
http://www.ncci.org NCCIrregulars Web Site



Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
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islander Absent Member.
Absent Member.

Re: System Problems

John:

Not a dell. : )
--
Susan
Novell Community Chat Moderator

http://support.novell.com/forums/faq_rules.html
http://www.ncci.org NCCIrregulars Web Site



Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
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islander Absent Member.
Absent Member.

Re: System Problems

Dave:

It doesn't get far enough to choose a method of entering windows, and
holding down keys makes no difference. It won't boot from CD, when
trying to do repair from Windows CD. That was tried last night.
Everything stops as soon as an actual boot should be starting, be it
hard drive or CD.

No windows patches were recently applied. It's a WIN2K SP4. It has
only gotten critical patches after SP4, and nothing in the past five
months. It's got current anti-virus, updated daily until it failed, and
it's behind a two-way firewall on a small network, no trojans or other
baddies on the network. It's also on a good UPS.

I use DIXML on XP workstations (and love it). It doesn't work on WIN2K
because WIN2K doesn't support VSS.

I'll try another hard drive today. : )

--
Susan
Novell Community Chat Moderator

http://support.novell.com/forums/faq_rules.html
http://www.ncci.org NCCIrregulars Web Site



Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
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Anonymous_User Absent Member.
Absent Member.

Re: System Problems

Sounds like the disk/boot sector. The only response you get is before the
handoff to the OS.

Try the disk in another machine, or put a new test disk in and test install.


"Susan" <nscv.sysop.susan@myrealbox.com> wrote in message
news:Nuvqj.30666$k06.16889@kovat.provo.novell.com...
> As if I don't already have enough to do in life, my computer has gone
> on strike.
>
> Symptoms:
>
> Starts boot process.
> Tests and recognizes all ram.
> Recognizes all hardware.
> Can access BIOS setup, make changes, exit and the changes "stick."
> Goes all the way through POST to where Windows would start, and stops
> doing anything.
> Seeks CD's during initial boot, they light up.
> Floppy seek was disabled, so I haven't tried that yet.
> Won't boot to hard drive or CD.
> No error beeps.
> All fans work.
>
> System has IDE CD drives and SATA hard drive.
> Monitor works fine; tried it on a different system to make sure.
>
> I'm thinking it's a controller of some sort on the motherboard.
> Everything lights up like it's supposed to, the hard drive or the CD
> just don't boot. Tried both CD's, no joy. Neither hard drive nor CD's
> light up at end of POST when they should boot.
>
> Any ideas? : )
>
> --
> Susan
> Novell Community Chat Moderator
>
> http://support.novell.com/forums/faq_rules.html
> http://www.ncci.org NCCIrregulars Web Site


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Anonymous_User Absent Member.
Absent Member.

Re: System Problems

Susan scribbled something like:

> All cards are solidly in their slots. On the list today is to swap
> out all cables. : )


We've had issues w/ a couple of our servers where the memory was
solidly seated, but machines were acting *very* strange. When the
memory was removed & reseated, the problems went away.
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islander Absent Member.
Absent Member.

Re: System Problems

Problem solved. What worked was unplugging the SATA drive, trying to
boot to CD (unsuccessful), shutting it down, plugging the SATA back in,
and then booting again.

The SATA cable was absolutely plugged in properly all along and hadn't
come loose.

An odd thing like this happened on another system, once. I hadn't
remembered it until after the system started up again. On that other
system, after having to hard reboot once, suddenly the SATA drive
wouldn't come up. In the trouble-shooting, the SATA cable was checked
to make sure it was in securely, and it was. Then when it still didn't
boot, the SATA drive was unplugged, the system booted with another hard
drive that worked, shut down, and then the other drive unplugged and
the SATA drive plugged back in, started up and then it worked again.

Very odd. : )

--
Susan
Novell Community Chat Moderator

http://support.novell.com/forums/faq_rules.html
http://www.ncci.org NCCIrregulars Web Site

Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
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Anonymous_User Absent Member.
Absent Member.

Re: System Problems

I'm surprised no one has said this yet....

This is the novell community chat, we've been told by the moderator - no
tech-support.

Kidding! hehe... :oP

"Susan" <nscv.sysop.susan@myrealbox.com> wrote in message
news:Nuvqj.30666$k06.16889@kovat.provo.novell.com...
> As if I don't already have enough to do in life, my computer has gone
> on strike.
>
> Symptoms:
>
> Starts boot process.
> Tests and recognizes all ram.
> Recognizes all hardware.
> Can access BIOS setup, make changes, exit and the changes "stick."
> Goes all the way through POST to where Windows would start, and stops
> doing anything.
> Seeks CD's during initial boot, they light up.
> Floppy seek was disabled, so I haven't tried that yet.
> Won't boot to hard drive or CD.
> No error beeps.
> All fans work.
>
> System has IDE CD drives and SATA hard drive.
> Monitor works fine; tried it on a different system to make sure.
>
> I'm thinking it's a controller of some sort on the motherboard.
> Everything lights up like it's supposed to, the hard drive or the CD
> just don't boot. Tried both CD's, no joy. Neither hard drive nor CD's
> light up at end of POST when they should boot.
>
> Any ideas? : )
>
> --
> Susan
> Novell Community Chat Moderator
>
> http://support.novell.com/forums/faq_rules.html
> http://www.ncci.org NCCIrregulars Web Site


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