Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
dzanre1 Absent Member.
Absent Member.
2235 views

TV Recall

We have a 3-1/2 year old LCD HDTV that has been in the shop twice for some
faulty power supply component. Earlier last month we received a letter that
the TV is being recalled due to a faulty power supply component that might
be a fire hazard. I really didn't think much of it, since ours had been
fixed twice, and most likely the faulty component was fixed too, but about a
week after I received the letter, the TV turned off again, and wouldn't come
back on (the earlier symptom. So I called it in. They told me they would
sent a box to return the TV to them and as soon as it's received, we'd get a
Best Buy gift card (where we purchased the TV) for $500 as compensation
(it's a 27" TV, and can easily be replaced for that - we'll probably upgrade
a bit, but don't have room for anything bigger than 32"). Of course, the
next day the TV came on again and has been working fine for over a week, but
it's Friday, and I want to get it on the UPS truck today so they'll have it
early next week, and hopefully I'll get my gift card soon!

The box is a laugh. I think they must have reused the same box numerous
times. It's bent and taped together. They sent a small piece of bubble
wrap (that really can't protect anything) and a piece of packing tape to
close the box. And of course the UPS return shipping label. It's obvious
that they do not expect this TV to reach the recall center in working order!

--
Danita
Novell Knowledge Partner
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html
Labels (1)
0 Likes
7 Replies
zeffan Absent Member.
Absent Member.

Re: TV Recall

Very nice. Well boxes are quite expensive, you know. Besides, if it's already being returned, then why would they care if it's in working order or not?
Have some fun with them - send some ball bearings and snippets of grass from your lawn in the box.
0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: TV Recall

Which brand was it? Can you say?


"DZanre" <dzanre@no-mx.forums.novell.com> wrote in message
news:gemini.kizda00001fy3007z.dzanre@no-mx.forums.novell.com...
> We have a 3-1/2 year old LCD HDTV that has been in the shop twice for some
> faulty power supply component. Earlier last month we received a letter
> that
> the TV is being recalled due to a faulty power supply component that might
> be a fire hazard. I really didn't think much of it, since ours had been
> fixed twice, and most likely the faulty component was fixed too, but about
> a
> week after I received the letter, the TV turned off again, and wouldn't
> come
> back on (the earlier symptom. So I called it in. They told me they would
> sent a box to return the TV to them and as soon as it's received, we'd get
> a
> Best Buy gift card (where we purchased the TV) for $500 as compensation
> (it's a 27" TV, and can easily be replaced for that - we'll probably
> upgrade
> a bit, but don't have room for anything bigger than 32"). Of course, the
> next day the TV came on again and has been working fine for over a week,
> but
> it's Friday, and I want to get it on the UPS truck today so they'll have
> it
> early next week, and hopefully I'll get my gift card soon!
>
> The box is a laugh. I think they must have reused the same box numerous
> times. It's bent and taped together. They sent a small piece of bubble
> wrap (that really can't protect anything) and a piece of packing tape to
> close the box. And of course the UPS return shipping label. It's obvious
> that they do not expect this TV to reach the recall center in working
> order!
>
> --
> Danita
> Novell Knowledge Partner
> Time to upgrade to GW8!
> http://www.caledonia.net/gw8upg.html



0 Likes
dzanre1 Absent Member.
Absent Member.

Re: TV Recall

Craig wrote:

> Which brand was it? Can you say?


Don't know why not!

http://www.cpsc.gov/cpscpub/prerel/prhtml09/09183.html


--
Danita
Novell Knowledge Partner
Time to upgrade to GW8!
http://www.caledonia.net/gw8upg.html
0 Likes
Highlighted
Anonymous_User Absent Member.
Absent Member.

Re: TV Recall

My big LG has had a volume control issue 2 or 3 times. Acts like you've got
the button pressed so the volume goes up and up and up or down and down and
down. Then it just went away.

I looked into it and apparently some units have had controller issues but
they said mine was not under warranty.

Just askin'! Otherwise I like the TV a lot.


"DZanre" <dzanre@no-mx.forums.novell.com> wrote in message
news:gemini.kizpol000223u007z.dzanre@no-mx.forums.novell.com...
> Craig wrote:
>
>> Which brand was it? Can you say?

>
> Don't know why not!
>
> http://www.cpsc.gov/cpscpub/prerel/prhtml09/09183.html
>
>
> --
> Danita
> Novell Knowledge Partner
> Time to upgrade to GW8!
> http://www.caledonia.net/gw8upg.html



0 Likes
Knowledge Partner
Knowledge Partner

Re: TV Recall

Speaking of mangled boxes.

WAY back when (at my former place of employment), we had a large rollout of Compaq Proliant servers (the big kind for the racks. I can't remember how many U they were, but they were huge).

We'd get the servers, install the hardware, install NetWare 4.1, then remove eDir (so it could be re-installed into their tree once it got to the site).

We get a call from UPS (or maybe it was FedEx, can't remember).

Seems that as the plane was landing the hatch or whatever fell open and some boxes went all over the runway (not sure exactly WHERE or on which runway).

Anyway, the server became polyhedral shaped after that (the box was mostly disintegrated into little bits)

Needless to say it didn't work.

I wish I had pictures.
0 Likes
BSchnur Absent Member.
Absent Member.

Re: TV Recall

Now if the servers had been manufactured by Timex.....


> Seems that as the plane was landing the hatch or whatever fell open and
> some boxes went all over the runway (not sure exactly WHERE or on which
> runway).
>
> Anyway, the server became polyhedral shaped after that (the box was
> mostly disintegrated into little bits)
>
> Needless to say it didn't work.
>
> I wish I had pictures.
>
>


0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: TV Recall

On Wed, 06 May 2009 05:31:35 GMT, Barry Schnur <Bschnur@cox.net>
wrote:

>Now if the servers had been manufactured by Timex.....


🙂

Novell....it does a server good!
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.