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safe computing, what should I cover?

For hospital IS week next month, I'm writing a brochure on practicing
safe computing. I've written sections on spam, phishing, social
hacking/engineering and 419 scams. What else should I cover, that I can
do 2 to 3 paragraphs on?

The theory is that if we get them into using good habits at home, we're
less likely to have problems with them at work. Will it work? I don't
know. But it is at least worth a try.

Beth
--
Don't go around saying the world owes you a living. The world owes you
nothing. It was here first. ~Mark Twain
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Re: safe computing, what should I cover?

Beth Cole scribbled something like:

> For hospital IS week next month, I'm writing a brochure on practicing
> safe computing. I've written sections on spam, phishing, social
> hacking/engineering and 419 scams. What else should I cover, that I
> can do 2 to 3 paragraphs on?


What's a 419 scam? I have a document I found somewhere w/ a bunch of
safe pc'ing tips on it, including good downloads, etc for removing
anything spywareish a user has gotten on their pc.
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Re: safe computing, what should I cover?

Passwords, as in strong, not sharing, not posting on monitor, etc. : )

--
Susan
Novell Community Chat Moderator

http://support.novell.com/forums/faq_rules.html
http://www.ncci.org NCCIrregulars Web Site

Susan Novell Community Chat Moderator http://forums.novell.com/faq.php?faq=novfor#faq_rules http://www.ncci.org NCCIrregulars Web Site
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Re: safe computing, what should I cover?

Stevo wrote:

> What's a 419 scam?


Stevo,

my name is Uwe Buckesfeld and I am the cousin of former German King Wilhelm
II....

(http://www.419eater.com)
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Re: safe computing, what should I cover?

Beth Cole spewed:

> What else should I cover, that I can do 2 to 3 paragraphs on?
> Beth


Something about data-minig and the "you can get a free ipod by filling out a
few forms" scams. Maybe a small, non-techy briefing about ssl and what "https"
means to a user?

--


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Re: safe computing, what should I cover?

By "social", I'm assuming you're talking about giving passwords, etc to cold
phone callers?


"Beth Cole" <eacole@gmail.com> wrote in message
news:DXlhk.10274$g35.7434@kovat.provo.novell.com...
> For hospital IS week next month, I'm writing a brochure on practicing safe
> computing. I've written sections on spam, phishing, social
> hacking/engineering and 419 scams. What else should I cover, that I can
> do 2 to 3 paragraphs on?
>
> The theory is that if we get them into using good habits at home, we're
> less likely to have problems with them at work. Will it work? I don't
> know. But it is at least worth a try.
>
> Beth
> --
> Don't go around saying the world owes you a living. The world owes you
> nothing. It was here first. ~Mark Twain



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Re: safe computing, what should I cover?

This is what I give my users (it is slightly updated from last time i posted
it here) - the users (especially those with kids) absolutely *love* opendns
at home (funny how some of those same people hate it here at work:).

10 steps to a clean personal computer



All of the below programs are free. There is no reason you should have to
spend money on a seedy program that claims it may clean your computer. Said
program may actually further infect your machine & you will never get a
refund.



1) Ad-Aware SE - click where it says "download now"

http://www.lavasoftusa.com/

Once it is downloaded, install it, it is basically a next/next/next install.

at the end of the install it will ask you to update the program & run a
scan - go ahead & let it do so, it will probably take awhile (1/2 hour or
so) to scan your computer, at the end just let it delete everything it
finds. If it is unable to clean everything off it may ask to run on next
reboot, tell it yes & then reboot, then rerun the scan. If your machine is
clean it should come up with "negligible objects" for what it finds.
Continue on with the rest of the steps as one spyware tool does not detect &
clean 100% spyware.



2) Spybot search & destroy - this one has a few more steps, but it isn't
that bad - click where it says "download now"

http://spybot.info/en/index.html

Once it is downloaded, install it, it is basically a next/next/next

install, make sure the box for teatimer is checked (that is a program that
will pop up & notify you if something is making a change on your system,
then it is up to you to determine if it is legit or not).

After the end of the install open up the program & update the program
(update/download updates) & run a scan (search & destroy/check for
problems) - it will probably take awhile (1/2 hour or so) to scan your
computer, at the end just let it delete everything it finds.



3) Microsoft Windows Defender - You'll need to download this one in internet
explorer, the rest you can download using firefox - click the box that says
continue & follow the onscreen prompts from there.

http://www.microsoft.com/athome/security/spyware/software/default.mspx

Once it is downloaded, install it, it is basically a next/next/next install.
at the end of the install update the program (check for updates now) & run a
scan - go ahead & let it do so, it will probably take awhile (1/2 hour or
so) to scan your computer, at the end just let it delete everything it
finds.



4) AVG Antivirus - this is a direct download

AVG Antivirus - this is a direct download

http://free.grisoft.com/freeweb.php/doc/2/

at the end of the install it will ask you to update the program & run a
scan - go ahead & let it do so, it will probably take awhile (1/2 hour or
so) to scan your computer, at the end just let it delete everything it
finds. Run this even if you have a fully functional antivirus program
already.



5) Spyware Doctor (part of google pack) - click where it says "Install
Software"

http://pack.google.com

Select/deslect anything else you want, click Agree and Download, and at this
point sit back and watch it install. After it is installed, run the updater
& scan your system.



6) Hijack this - http://www.merijn.org/programs.php

This is the big bat you pull out when the previous apps fail. You really
have to know what you are doing to use this application though.



7) Once you are "clean" you should be able to run Windows update -
http://windowsupdate.microsoft.com - Spyware/viruses will sometimes prevent
you from getting the security updates windows requires, so even if you have
your windows update set to automatic, re-run windows update manually to
double check. Once there update to the latest version if needed, then run a
"custom" scan. Run all the updates, reboot when finished, rerun it again to
triple check after rebooting.



😎 Run the thorough system inspection from here -
http://secunia.com/software_inspector/ then update to the latest versions.
Rerun the scan afterwards, and if it still says you have insecure versions
uninstall them.



9) Run web-based antivirus scanners, these are run-time only scanners; they
do not provide background protection.

Trenmicro - http://housecall.trendmicro.com/

Symantec - http://security.symantec.com/sscv6/home.asp

Kaspersky - http://www.kaspersky.com/virusscanner

Panda - http://www.pandasoftware.com/products/ActiveScan.htm

eTrust (CA) - http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Mcafee freescan - http://us.mcafee.com/root/mfs/default.asp

BitDefender Free Online Virus Scan -
http://www.bitdefender.com/scan8/ie.html





10) Practice "safe computing" -
http://www.sophos.com/security/best-practice/, consider change web browsers
from Internet Explorer to Firefox or Opera, changing email applications from
outlook/outlook express to Thunderbird or Google mail (gmail can check all
your mail accounts & put them in one place and has an amazing spam filter).
A great enhancement to this is OpenDNS. This is a free service for home or
business use that will pre-filter out bad websites before your computer can
even get to them. The website is http://www.opendns.com/ and it will walk
you through configuring your home network for use with this free bad-website
blocking service (adware/phishing/etc), as well as being able to block other
types of sites. This is especially handy for parents who have trouble
keeping kids off "those" kind of websites.





This should help, it might take awhile, but it should clear up your
problems. If you are *still* receiving popups & problems, boot into safe
mode & run these programs (to get into safe mode, shutdown the computer,
turn it on & start hitting the F8 key, it will then bring you to a menu,
where you can choose safe mode). If you are still having problems after
that, let me know & I can make a house call. After you are done with all
this & are sure your computer is clean, then I would highly recommend you
change all eBay/online banking/etc account passwords.



Additional tools & advice -

McAfee AVERT Stinger http://vil.nai.com/vil/stinger/

ClamWin Free Antivirus - http://www.clamwin.com/

Avast Free antivirus - http://www.avast.com/eng/programs.html

NOD32 antivirus - http://www.eset.com/index.php

F-prot antivirus - http://www.f-prot.com/

Microsoft Malicious Software Removal Tool -
http://www.microsoft.com/security/malwareremove/default.mspx





If you have broadband at home you should consider buying a firewall/router.
Even if you only have one computer at home, putting it behind the
firewall/router will give you another layer of protection. Having your
computer "naked" (directly connected) on the internet is very inviting to
spyware/malware/hackers.








--
http://abeNd.org - Novell News for IT Professionals
-
"Beth Cole" <eacole@gmail.com> wrote in message
news:DXlhk.10274$g35.7434@kovat.provo.novell.com...
> For hospital IS week next month, I'm writing a brochure on practicing safe
> computing. I've written sections on spam, phishing, social
> hacking/engineering and 419 scams. What else should I cover, that I can
> do 2 to 3 paragraphs on?
>
> The theory is that if we get them into using good habits at home, we're
> less likely to have problems with them at work. Will it work? I don't
> know. But it is at least worth a try.
>
> Beth
> --
> Don't go around saying the world owes you a living. The world owes you
> nothing. It was here first. ~Mark Twain



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Re: safe computing, what should I cover?

Exactly... they're supposed to go under your keyboard!

Susan wrote:
> Passwords, as in strong, not sharing, not posting on monitor, etc. : )
>

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Absent Member.
Absent Member.

Re: safe computing, what should I cover?

Beth Cole wrote:
> For hospital IS week next month, I'm writing a brochure on practicing
> safe computing. I've written sections on spam, phishing, social
> hacking/engineering and 419 scams. What else should I cover, that I can
> do 2 to 3 paragraphs on?
>
> The theory is that if we get them into using good habits at home, we're
> less likely to have problems with them at work. Will it work? I don't
> know. But it is at least worth a try.
>
> Beth


How about on why users have no computer rights. I get that one a lot.

--
Matthew - The Great System Tyrant
--------------------------------------
http://www.mattography.net/
http://www.matthewdgood.com/
http://www.systemtyrant.com/
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Re: safe computing, what should I cover?

Uwe Buckesfeld scribbled something like:

> my name is Uwe Buckesfeld and I am the cousin of former German King
> Wilhelm II....


Oh yeahhhhhhhhhhhhhhhhhh, ugh!
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Re: safe computing, what should I cover?

Beth Cole wrote:
> For hospital IS week next month, I'm writing a brochure on practicing
> safe computing. I've written sections on spam, phishing, social
> hacking/engineering and 419 scams. What else should I cover, that I can
> do 2 to 3 paragraphs on?
>
> The theory is that if we get them into using good habits at home, we're
> less likely to have problems with them at work. Will it work? I don't
> know. But it is at least worth a try.
>
> Beth


Lysol spray for the keyboards because keyboards have more germs than a
toilet seat and you can spread nasty things around a hospital such as mrsa.
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Re: safe computing, what should I cover?

You might want to take a look at the Internet Safety for Kids training
Laura Chappel put out during BrainShare the last 2 years. Real
interesting things on preditors and their methods.

http://www.packet-level.com/kids/

The above url has all the teaching material for the class.

--
Timothy Leerhoff
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