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Knowledge Partner
Knowledge Partner
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sounds like Novell

I got an email from Infoworld titled:

When a vendor charges you for fixing their mistake.

The URL actually goes to here:

Defective hardware, deteriorating customer service | Adventures in IT - InfoWorld

But it got me thinking about the policy to pay for maintenance to get bug fixes/patches.
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Absent Member.
Absent Member.

Re: sounds like Novell

If the product replacement for a newly purchased unit is a refurb...
I think I'd run for the hills and just return it for a refund, it's a bad
omen.
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