achinayoung_wau Respected Contributor.
Respected Contributor.
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Failed to receive package list from https://nu.novell.com/PU

I have PAM 3.2.0.0 installed and am trying to upgrade to 3.2.0.3. I have the correct user/password in Package Manager but when I select "Check for Updates" in Package Manager and then view /opt/netiq/npum/logs/unifid.log, I see:
Tue Apr 10 14:16:14 2018, 488, 887838464, 4385, Warning, Failed to receive package list from https://nu.novell.com/PUM/packages/Engine/package.idx 404(Not Found)

Is https://nu.novell.com/PUM/packages the correct URL? According to https://www.netiq.com/documentation/privileged-account-manager-3/npam3203-release-notes/data/npam3203-release-notes.html#bldg8nh it should be.

If I try to download any of the updated packages, I get:
Tue Apr 10 14:17:23 2018, 490, 894240512, 4385, Error, Failed to retrieve package archive from https://nu.novell.com/Module/cmdctrl/cmdctrl-3-2-linux-x86_64-2.6.pak 404(Not Found)

Of course, PAM says all packages have been successfully updated which is incorrect:
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Knowledge Partner
Knowledge Partner

Re: Failed to receive package list from https://nu.novell.com/PU

I think the URL is correct, but I do not see the 'Engine' directory there
as I do under the higher-level 'beta' container, so I have only two guesses:

1. There should be no 'Engine' patch yet, so PUM is asking for something
that may be offered in the future, but currently does not need upgrade.
2. There should be an Engine patch, and something on the Micro Focus (MF)
side is not quite right, preventing it from being posted or something.

I have sent a note internally to see if somebody can check on that. If
#1, the product should probably just ignore 404s; if #2, we should be able
to get it resolved.

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Knowledge Partner
Knowledge Partner

Re: Failed to receive package list from https://nu.novell.com/PU

In the meantime, you can apply the patches manually:

https://www.netiq.com/documentation/privileged-account-manager-3/npam3203-release-notes/data/npam3203-release-notes.html#blbzje3

Go to the section labeled "Using Package Manager with a Local Server#"

Follow the instructions from there and it should get everything updated
for you.

--
Good luck.

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show your appreciation and click on the star below.

If you want to send me a private message, please let me know in the
forum as I do not use the web interface often.
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