pappa_recd1 Absent Member.
Absent Member.
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No Video Files to Playback

Hi ,

we have configured the RDP Relay feature of PAM and it is working except the video files. When I click on Playback its throwing me the error " No video files to Playback" Keystroke replay is working. The video files were working 2 days before. I have updated the packages and not sure if that is causing the video files to stop working.

The audit package in the host is with the version 3.2.0.4 (Rev:26918,Bid:230)

Please let me know what causes this issue

Regards,
Prabhat
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2 Replies
AutomaticReply Absent Member.
Absent Member.

Re: No Video Files to Playback

pappa,

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Micro Focus Expert
Micro Focus Expert

Re: No Video Files to Playback

What version of Windows?
What version did you upgrade from?

3.2.0.2 requires reboot.
https://www.netiq.com/documentation/privileged-account-manager-3/npam3202-release-notes/data/npam3202-release-notes.html#blbzje3

3.2.0.4 requires Windows 2008 to be on certain security update minimum..
https://www.netiq.com/documentation/privileged-account-manager-3/npam3204-release-notes/data/npam3204-release-notes.html#blbzje3

Perhaps give the server a good old fashioned reboot. 😉

Also check the Agent from the Hosts Console and view the Packages just to make sure they all appear as Online.
unifid.log on the Agent may give a clue when in DEBUG logs as well.
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