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Trusted Contributor.
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rdp session Vidio recording less then 2 min

Hi Team,

 

We configured the RDP configuration, it's working, we observed that all Session  recording video is only less than 2 min. we checked the video setting it is showing time 1 or 2 min only.


PAM is not registering license so, is it a necessary register license or it is a different issue.

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Micro Focus Expert
Micro Focus Expert

Re: rdp session Vidio recording less then 2 min

With Video Capture enabled on a session, the entire session will be video recorded regardless of the "Duration" setting you have mentioned here. The "Duration" configuration here can either be set at 1 or 2 minute intervals, which is how long the videos will be segmented into, so there will be some number, depending on how long the session is, of either 1 or 2 minute video files. For example, if I had "Duration" set to 1 min and there was a 10 minute Video Capture session, then I would expect to have 10 1-minute video files. This is just a configuration option available based on the architecture, so it is a way to fine-tune how frequently the video encoder process runs on either the Agent or Video Offload server.

For more details, please refer to Configuring the Video Conversion Settings from our documentation.

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Trusted Contributor.
Trusted Contributor.

Re: rdp session Vidio recording less then 2 min

Hi Thanks ,

for response you mean to say if video time is set 1 min and session is 10 min so there is 10 video of 1 min .

in Reporting console it is showing only 2 min video. if admin want see entire session so is he have to manually  watch 1 min's 10 video     .

i just want that entire video encode and show in  reporting console.

if session is 10 min so session recording video also show 10 min .

  

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