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PPM 9.41-9.54 being supported on Red Hat 7.7

Idea ID 2699339

PPM 9.41-9.54 being supported on Red Hat 7.7

Status: Declined Submitted by Micro Focus Contributor on ‎2019-10-01 14:10

We would like to be able to clone an instance of PPM 9.41 to a Red Hat 7.7 VM and then upgrade the application to 9.54.

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3 Comments
Etienne_Canaud
Micro Focus Expert
Micro Focus Expert
‎2019-10-02 02:40
‎2019-10-02 02:40
Status changed to: Declined

We usually do not provide extra platform certification for past releases of PPM - so feel free to ask for Red Hat 7.7 official support, but that will only apply to future PPM versions (I'm referring to 9.4X here).

That being said, PPM is certified on Red Hat 7.6, so unless there are impactful changes in 7.7, we do not expect any issue to happen with 7.7.

Ricardo Aranha
Micro Focus Contributor
Micro Focus Contributor
‎2019-10-02 17:10
‎2019-10-02 17:10

We understand that point. Considering what you said, we would like to know if installing this instance of PPM on a Red Hat 7.7 would make us lose the Micro Focus support for this client.

Thank you for helping.

Etienne_Canaud
Micro Focus Expert
Micro Focus Expert
‎2019-10-05 16:32
‎2019-10-05 16:32

Unfortunately if it's not listed in the PPM Support Matrix then Support may decide that it's not supported and reject any case created on such an environment.

I'd advise you to create a single new Idea here to officially support Red Hat 7.7 in a future PPM version.

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