Trusted Contributor.. PeterM1977 Trusted Contributor..
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932 ldap issue - The LDAP Server could not be reached ....

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Hello

I did an upgrade of PPM DEV from 9.31 to 9.32 two weeks ago and we have an LDAP issue since then. The same conf worked in 9.31 and also works in QA and PROD on same version 9.31. We don't have SSL configured, but using LDAP will SSL enabled. Pararameters like com.kintana.core.server.LDAP_SSL_PORT, com.kintana.core.server.LDAP_URL=ldap://ldap.*.com:*, com.kintana.core.server.LDAP_KEYSTORE=C:/Java/jdk1.7.0_75/jre/lib/security/cacerts  are defined in server.conf.

STATUS server:main:(PPMTomcatMonitor.java:56):2015/11/26-04:56:10.526 EST: *** Ready!
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(SSLClientSocketFactory.java:76):2015/11/26-04:56:36.843 EST: false SSLContext not available
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.845 EST: java.security.NoSuchAlgorithmException: false SSLContext not available
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.847 EST:  at sun.security.jca.GetInstance.getInstance(GetInstance.java:159)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.848 EST:  at javax.net.ssl.SSLContext.getInstance(SSLContext.java:156)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.848 EST:  at com.kintana.core.server.SSLClientSocketFactory.init(SSLClientSocketFactory.java:60)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.849 EST:  at com.kintana.core.server.LDAPObject.setupProvider(LDAPObject.java:816)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.850 EST:  at com.kintana.core.server.LDAPObject.connectLDAPServer(LDAPObject.java:170)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.851 EST:  at com.kintana.sc.security.auth.LDAPLoginModule.login(LDAPLoginModule.java:103)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.852 EST:  at com.kintana.sc.security.auth.LoginContext.login(LoginContext.java:182)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.853 EST:  at com.kintana.core.server.LogonAgent.checkUserAccess(LogonAgent.java:909)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.854 EST:  at com.kintana.core.server.ISIntegrityServerImpl.webLogon(ISIntegrityServerImpl.java:3300)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.855 EST:  at com.kintana.core.server.ISIntegrityServerImpl.webLogonByLogonId(ISIntegrityServerImpl.java:3218)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.857 EST:  at com.kintana.core.server.ISIntegrityServerImpl.webLogonByLogonId(ISIntegrityServerImpl.java:3185)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.859 EST:  at com.kintana.core.web.filter.ControlFilter.getLogonPacket(ControlFilter.java:500)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.860 EST:  at com.kintana.core.web.servlet.Authenticator.logon(Authenticator.java:499)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.861 EST:  at com.kintana.core.web.servlet.Authenticator.logon(Authenticator.java:277)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.862 EST:  at com.kintana.core.web.filter.ControlFilter.applyFilter(ControlFilter.java:775)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.863 EST:  at com.kintana.core.web.filter.ControlFilter.doFilter(ControlFilter.java:1648)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.864 EST:  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.865 EST:  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.865 EST:  at com.mercury.dashboard.arch.host.MultipartRequestFilter.applyFilter(MultipartRequestFilter.java:68)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.867 EST:  at com.mercury.dashboard.arch.host.BaseFilter.doFilter(BaseFilter.java:62)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.868 EST:  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.869 EST:  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.870 EST:  at com.mercury.itg.servlet.I18NFilter.doFilter(I18NFilter.java:46)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.871 EST:  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.872 EST:  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.873 EST:  at com.kintana.core.web.filter.SchemeBasedRedirectFilter.doFilter(SchemeBasedRedirectFilter.java:75)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.874 EST:  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.875 EST:  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.876 EST:  at com.kintana.core.web.filter.Log4jFilter.applyFilter(Log4jFilter.java:56)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.878 EST:  at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:68)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.887 EST:  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.888 EST:  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.890 EST:  at com.kintana.core.web.filter.PerformanceFilter.applyFilter(PerformanceFilter.java:60)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.893 EST:  at com.kintana.core.web.filter.BaseFilter.doFilter(BaseFilter.java:68)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.894 EST:  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.896 EST:  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.898 EST:  at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.899 EST:  at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.899 EST:  at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.900 EST:  at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.901 EST:  at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.901 EST:  at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.902 EST:  at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:423)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.904 EST:  at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1079)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.905 EST:  at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:620)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.906 EST:  at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.908 EST:  at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.908 EST:  at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.909 EST:  at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
STATUS JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(Throwable.java:748):2015/11/26-04:56:36.910 EST:  at java.lang.Thread.run(Thread.java:745)
ERROR JSESSIONID=950CED920B4C80AE6C6B346A7DF23A4E.USS_DEV,USERNAME= server:http-bio-80-exec-6:(LDAPLoginModule.java:113):2015/11/26-04:56:36.931 EST: The LDAP Server could not be reached. Please validate the LDAP_URL parameter in the server.conf file. (KNTA-10843)
The LDAP Server could not be reached. Please validate the LDAP_URL parameter in the server.conf file. (KNTA-10843)
nested detail:ldap.*.com:*

Thanx

Peter

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Established Member.. Iliev
Established Member..

Re: 932 ldap issue - The LDAP Server could not be reached ....

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Hello Peter,

You can search the PPM 9.32 release notes about a new parameter

SSL_CLIENT_SOCKET_ENABLED_PROTOCOL

and set it in server.conf.


To get more information you may try to enable the SSL debug logging, like - modify kStart.sh by adding after all other SYSTEM_PROPS lines the following (then restart the server with kStart command):

SYSTEM_PROPS="$SYSTEM_PROPS -Djavax.net.debug=ssl,handshake"

Best Regards,
Iliya

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2 Replies
Established Member.. Iliev
Established Member..

Re: 932 ldap issue - The LDAP Server could not be reached ....

Jump to solution

Hello Peter,

You can search the PPM 9.32 release notes about a new parameter

SSL_CLIENT_SOCKET_ENABLED_PROTOCOL

and set it in server.conf.


To get more information you may try to enable the SSL debug logging, like - modify kStart.sh by adding after all other SYSTEM_PROPS lines the following (then restart the server with kStart command):

SYSTEM_PROPS="$SYSTEM_PROPS -Djavax.net.debug=ssl,handshake"

Best Regards,
Iliya

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Trusted Contributor.. PeterM1977 Trusted Contributor..
Trusted Contributor..

Re: 932 ldap issue - The LDAP Server could not be reached ....

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Thanx 🙂

solved by adding SSL_CLIENT_SOCKET_ENABLED_PROTOCOL=TLSv1.2 ...

regards

Peter

 

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