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Valued Contributor.
Valued Contributor.
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Adding "Approval" button to Work Flow Notification Email

Hello All,

I am trying to add an html button to a workflow notification message that will let users approve requests via email. Currently users have to log back into PPM, navigate to the proper request, and click the approve or deny button in the request.

Has anyone accomplished something like this?

Regards,

Hasan

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Trusted Contributor.
Trusted Contributor.

Instead of a button, we have included a link to the request in such notifications. Since we are using single sign on, this is easy enough for us. Additionally, in case the user wants to press another action button (reject, cancel or whatever is there in your workflow step), all the logic is there in the request.

Good luck with the project!

/Chris

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Super Contributor.
Super Contributor.

Approving the requests via email is possible in PPM Demand mgmnt via Mobility service.

You must first install the Mobility license from HP and enable the mobility service.

After enabling and setting up the mobility services, you could enable in the notification (in workflow step). you will see a checkbox - Enable Decision by Email. You need to check this option so that the action buttons are included in the email sent to users.

for more information check HP Demand Management Config guide - chapter 4 - PPM Center Mobility Access

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