Regular Contributor.. Kribin Moodley Regular Contributor..
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Error Creating a Project Through Web-services

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We are currently trying to create a Project via Web-services and have received the following errors from PPM

 

1. Error validating value "Bug Request Type Workflow" for field REQ.WORKFLOW_NAME: no valid data was found for autocomplete.

2. Error validating value "Service Now Team" for field REQ.CUST_LAST_UPDATE_BY: no valid data was found for autocomplete

 

We are currently passing parameters for both tokens in our query.

Has anyone come across a similar issue? .

 

Kind Regards

Kribin

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CGut Absent Member.
Absent Member.

Re: Error Creating a Project Through Web-services

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Hi Kribin,

1) If you are not using the Bug request type workflow anywhere in the request, then disable it and it should fix the issue.

2) CUST_LAST_UPDATE_BY looks like a Custom Field they set up in yout Request Type.
The Validation you are using for this Custom Field does not have "Service Now Team" as valid Value so you will need to add "Service Now Team" to that Validation (or use a valid Value).

Best Regards,
Carolina.

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
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CGut Absent Member.
Absent Member.

Re: Error Creating a Project Through Web-services

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Hi Kribin,

1) If you are not using the Bug request type workflow anywhere in the request, then disable it and it should fix the issue.

2) CUST_LAST_UPDATE_BY looks like a Custom Field they set up in yout Request Type.
The Validation you are using for this Custom Field does not have "Service Now Team" as valid Value so you will need to add "Service Now Team" to that Validation (or use a valid Value).

Best Regards,
Carolina.

“HP Support
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
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