Error KNTA-11186 on getResourceParticipation Web Service call

[nlyk]

When trying to call getResourceParticipation web service I'm getting the following error:

<soapenv:Fault>
  <faultcode>INTERNAL ERROR</faultcode>
  <faultstring>Internal error has occurred while calling PPM Web Service. Contact PPM Center support with the detailed information if the problem persists. (KNTA-11186) Details: Missing required data: Expected "{http://mercury.com/ppm/rm/service/1.0}resource" end tag, found "{http://mercury.com/ppm/rm/service/1.0}id" start tag (line -1, col -1, in SOAP-message).</faultstring>
  <detail>
    <exception:exceptionDetails xmlns:exception="http://www.mercury.com/ppm/ws/exception">
      <exception:detail>Missing required data: Expected "{http://mercury.com/ppm/rm/service/1.0}resource" end tag, found "{http://mercury.com/ppm/rm/service/1.0}id" start tag (line -1, col -1, in SOAP-message).</exception:detail>
    </exception:exceptionDetails>
  </detail>
</soapenv:Fault>

The request is:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:rm="http://mercury.com/ppm/rm/service/1.0">
  <soapenv:Body>
    <rm:getResourceParticipation>
      <rm:resource> <rm:id>103784</rm:id> </rm:resource>     
    </rm:getResourceParticipation>
  </soapenv:Body>
</soapenv:Envelope>

Thank you in advance

[Etienne_Canaud]

Hi,

The error message says that it expected to find the closing tag of rm:resource, but found an opening tag for rm:id.

If you check in the XSD, here's how rm:ResourceReference (which is the type inside rm:getResourceParticipation) is defined:

As you can see, id and name are simple elements, they are not complex "rm:" types. 

Try changing your <rm:id> tag to just <id> and see if it works better.

[nlyk]

Thank you for your response

Unfortunately this is not the problem. Removing the namespace (rm) in front of the id, the error changes to:

Internal error has occurred while calling PPM Web Service. Contact PPM Center support with the detailed information if the problem persists. (KNTA-11186) Details: Missing required data: Expected "{http://mercury.com/ppm/rm/service/1.0}resource" end tag, found "id" start tag.

 Regards