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Error on New Project Type Creation Event

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I have created a new workflow that takes one of two paths.  Path one is that if a Manager decides not to allow a project to go forward, he/she simply closes it.  Path two transfers the existing data in the form to a new project and auto creates the project form.  When I attempted the first test it threw the following error:

 

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Running command: com.kintana.core.server.execution.TakeSnapshot -requestId 35032 -snapshotName "[#]" -snapshotDescription "[]" -planOfRecord "true"
Running command: com.kintana.core.server.execution.CreateProject  -projectName "Test Roadmap Porject WF-2" -projectTypeName "[REQ.VP.KNTA_PROJECT_TYPE]" -startDate "32964" -endDate "33024" -projectManager "100692" -region "[REQ.P.KNTA_REGION]" -requestID 35032 -userID 100530 -userName "adm-mhug"
Configuring connection...
Ready to take snapshot: #
Snapshot taken successfully with new ID = 33995
Done taking a new snapshot
Configuring connection...
Ready to create project from Project Type: [REQ.VP.KNTA_PROJECT_TYPE]
An unknown error has occurred. For more information, please contact your PPM administrator and provide the following GUID number:
GUID=567A2426-766F-D822-600D-0CB0DB212FE8 For input string: "[REQ.P.KNTA_REGION]"


ID = 35032 in DEV

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I beleive that this is the result of the project type not automatically associating with the region, but cannot figure out how to make the defaulted region (US) part of the project type. 

 

Any assistance is appreciated.  Thanks in advance.

 

Max

 

 

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Max,

 

Could you please send us the whole server log and execution log of the step?

Best regards,
Randall

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Logs attached...

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Max,

 

There is a defect related to this issue,

 

http://support.openview.hp.com/selfsolve/document/LID/QCCR1L39525

 

What is your PPM version?

Best regards,
Randall

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This is interesting, as I was not able to find this specific defect when I did my search on the HP Support site. 

 

We are running version 9.22 on the servers, and this defect points to version 9.10.   I would think that the Hotfix had been applied to a future version upgrade...correct?  If this is the case, then it has resurrected itself after all this time maybe?  I think this unlikely, but possible I suppose.  Maybe it's time to open a ticket for formal support unless anyone can come up with some other possiblity.

 

Max 

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I have opened a ticket requesting the Hotfix and support for the issue.  Thanks to all for the troubleshooting effort and input.

 

Max

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Hi Max,

 

I am glad to help you!

Best regards,
Randall

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I was able to determine with the assistance of a senior HP Support Tech that the issue was the result of the Request Header not having the PFM Proposal Field Group attached to the request. This field group contains the Region and other fields required to make the request go through the process correctly.

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