mete_isik Absent Member.
Absent Member.
292 views

GetRequest WS Error in exportRequest

Hi everyone,

We get error message when we try to get request details via webservice. Error message is given below:

               <exception:detail>An error occured when reading requests</exception:detail>

               <exception:detail>Error in exportRequest An unknown error has occurred. For more information, please contact your PPM administrator and provide the following GUID number: GUID=E299CDB0-DA44-A9B5-36A5-227E9A3964F8      Generated Time=2016/05/23-12:27:16.0572 EEST</exception:detail>

We checked the serverlog.txt file but there is no detail regarding the GUID stated in the error message (error details attached).

There is a weird situation that after we have opened the request on HP PPM the error message is not given and we can read request via webservice.

Is there any solution suggestion?

Thanks in advance.

Regards.

 

 

 

 

0 Likes
1 Reply
nicolasgullino Absent Member.
Absent Member.

Re: GetRequest WS Error in exportRequest

Hello
I have the same problem too. You find a way to solve it?

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.