ShravanK Super Contributor.
Super Contributor.
313 views

Getting error Invalid username/password. in server log

Hi All,

 

We observed that we are getting below error in server log these days and not sure what could be the problem.Somthing it si showing username as server

ERROR JSESSIONID=C07DF44BD839DFE8EA5928703ADBB75F.PRD,USERNAME= server:ajp-bio-9081-exec-1:(WebRemoteUserSingleSignOn.java:128):2017/11/16-03:24:26.451 EST: Invalid username/password.  Logon denied. (KNTA-10012)

Can anyone please check and let us know what could be the problem.

Best Regards,

Shravan

0 Likes
1 Reply
Frequent Contributor.. max_s Frequent Contributor..
Frequent Contributor..

Re: Getting error Invalid username/password. in server log

Hi ShravanK,

Looks like a password issue ( Invalid username/password.  Logon denied. ).

Try logging into the server outside of PPM with the same userid/password and see if you still get an error indicating password issue.  If so, reset the password and try again.

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.