I am not able to delete 'tmp' folder

[Govardhan07]

Hi,

I need to delete 'tmp' and 'work' folders from PPM_HOME/server/SERVER_NAME.

Before deleting this folders I have stopped the PPM services.

We are using two nodes, I am able to delete tmp' and 'work' folders from one node and also able to delete 'work' folder from another node.

But unable to delete 'tmp' folder from second node.

Is I need to stop any services other than PPM.

Please help me.

Regards,

Govardhan

[Pogonchev]

Hi Govardhan,

I think there is a crashed PPM java process still running that is keeping the files in use so you cannot delete them.

Can you please check and kill the process accordingly?

Regards,

Nikola

[Govardhan07]

Thanks,

Could you please suggest some process needs to be killed and how to differentiate as a java process.

Regards,

Govardhan

[Pogonchev]

Hi Govardhan,

If you are on an Unix-like server, to find the process to kill you can use:

ps -ef | grep knta

then kill it with:

kill -9 <process_id>

Regards,

Nikola

[Govardhan07]

Sorry,

I am using windows server.

Regards,

Govardhan

[Pogonchev · Accepted solution]

Hi,

On Windows you can use Process Explorer:

http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

From the menu select Find -> Find Handle or DLL... 

Then enter "knta" and search, it will list the java.exe that is running PPM.

Take note of the process id and kill it from the list.

Regards,

Nikola

[eozturk]

Hi,

for windows you can use TCP View tool to kill java processes.