Absent Member.. randull Absent Member..
Absent Member..
186 views

( I4- 4644826948 ) Can't install Best Practices

In our newly upgraded 9.14 environment (formerly 7.5), we noticed we are getting errors on many searches (e.g. Search->Program Issues gives an error of "Request type business key, _PROGRAM_ISSUE not found.").  A quick Google search suggested that this issue could be solved by deploying Best Practices, but we hit the following error when we attempt the deploy.  Note that kDeploy.sh lists a previous version 6 install of Best Practices.

Copyig BP files
Done copying BP files
/opt/ppm/server/kintana
Importing content for: Demand Management ...
Kintana version is compatible with Solution version.
Installing all zip files in: integration/mercury/bestpractices/DEM/Content/Workflows/.
  Installing DEM_30085.zip . . . . Already exists, not imported.
  Installing DEM_30086.zip . . . . Already exists, not imported.
  Installing DEM_30087.zip . . . . Already exists, not imported.
  Installing DEM_30088.zip . . . . Already exists, not imported.
Installing all zip files in: integration/mercury/bestpractices/DEM/Content/RequestTypes/.
  Installing DEM_30034.zip . . . . Already exists, not imported.
  Installing DEM_30035.zip . . . . Already exists, not imported.
  Installing DEM_30036.zip . . . . Already exists, not imported.
  Installing DEM_30037.zip . . . . Already exists, not imported.
Content for Demand Management imported.

Importing content for: Portfolio Management ...
Kintana version is compatible with Solution version.
Installing all zip files in: integration/mercury/bestpractices/PFM/Content/Workflows/.
  Installing PFM_30463.zip . . . . Already exists, not imported.
  Installing PFM_30553.zip . . . . Already exists, not imported.
  Installing PFM_30096.zip . . .Validation values with the lookup type PFM - Application Pending Review exist, but cannot be automatically replaced by this migrator.  Please delete these validation values and try this migration again. (KNTA-10694)
GUID=B65763B6-93FA-DE46-F9A6-6A7D2CBDF49F

Java stack trace:



Validation values with the lookup type PFM - Application Pending Review exist, but cannot be automatically replaced by this migrator.  Please delete these validation values and try this migration again. (KNTA-10694)
        at com.kintana.mig.server.agent.ValidationAgent.deriveLookups(ValidationAgent.java:519)
        at com.kintana.mig.server.agent.ValidationAgent.deriveKeyValues(ValidationAgent.java:338)
        at com.kintana.mig.server.DerivationUtils$1.handleRowDataModel(DerivationUtils.java:403)
        at com.kintana.mig.server.BaseKintanaObjectAgent.invokeOnAllRowDataModels(BaseKintanaObjectAgent.java:171)
        at com.kintana.mig.server.DerivationUtils.deriveKeyValues(DerivationUtils.java:253)
        at com.kintana.mig.server.BaseKintanaObjectAgent.deriveKeyValues(BaseKintanaObjectAgent.java:422)
        at com.kintana.mig.server.ImportTransactionImpl.deriveKeyValues(ImportTransactionImpl.java:404)
        at com.kintana.mig.server.ImportTransactionImpl.deriveAndValidateBundle(ImportTransactionImpl.java:460)
        at sun.reflect.GeneratedMethodAccessor1039.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.kintana.rmi.MethodInvoker.run(MethodInvoker.java:86)
        at com.kintana.rmi.util.ThreadPool$WorkerThread.run(ThreadPool.java:276)

ERROR: The content did not import successfully

 

Thanks,

Randall

Best regards,
Randall

-- Remember to give Kudos to answers! (click the KUDOS star)
"If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.”
Labels (1)
0 Likes
2 Replies
Erik Cole Acclaimed Contributor.
Acclaimed Contributor.

Re: ( I4- 4644826948 ) Can't install Best Practices

The Business Key values in menu.xml map to the Reference Codes of the request types in the workbench. Assuming you had Best Practices installed before, you might want to update the default values in menu.xml to the actual values for your entities. We did this because we copied all the default Best Practices request types (proposal/project/asset/issue/risk...etc) and are using our custom copies.

0 Likes
Absent Member.. AMora Absent Member..
Absent Member..

Re: ( I4- 4644826948 ) Can't install Best Practices

Hi, I will suggest if you have a custom entities first rename all of them, make a backup of each request, then delete them.

After that try to run again the Best Practices this will load OOTB entities. Then if you want import the backup requests.

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.