Jason Duryea
New Member.
435 views

PPM 9.31 - LDAP Import Users - SSL Peer Shut Down Incorrectly

When we run the Import Users report in HP PPM 9.31 (hosted with HPE SaaS), we're receiving an error message stating "SSL peer shut down incorrectly". This happens quite often, but not every time the report runs.

We use the same LDAP connection for user authentication without any problems. The Import Users report also starts to import user data from LDAP, but quits at random points in the process.

I've been unable to find any information regarding possible causes and I'm looking for help in figuring out what to look for..

Thank you

Tags (3)
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.