PPM - Service Now integration
Has any one done bi directional integration between PPM and ServiceNow? If yes, could you share your experience with it? What level of granularity did you go with this integration? TIA
Re: PPM - Service Now integration
I have developed several PPM Integrations with PPM but no with Service Manager, but the idea is always the same. PPM has SOAP and REST Web Services and also supposed ServiceNow does have them. So it could be as simple as develop the interfases depending in what kind of information you want to share.